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Senior IT Support Unified Communications

Location: Belgium - Zaventem | Job-ID: 207264 | Contract type: Standard | Business Unit: System Engineering & Technicians

 

Life on the team

Are you passionate about meeting rooms and unified communication at all levels? Do you have experience in unified communications? 

 

If so, then we would like to discuss your next career move! 

 

We have an opportunity for a Senior IT Support – Communication Systems to join our dynamic Technical Resource Group team in the region of Zaventem.
 

 

What You'll Do
Working as part of a dynamic team you will be providing third line on-site support. This includes analyse incidents, problems & service requests, propose solutions and help implementing them. You will also be responsible for any escalation and follow up.
Some of the daily activities are:

  • Provide high end meeting room support
  • Provide support for large events
  • Maintain and update of Documentation for implementations
  • Enable or disable Teams policies for users
  • Support multiple countries within Europe for incidents and requests
  • Monitor +700 meeting rooms and phones in a Microsoft environment
  • Implement new projects within a UC environment

 

What You'll Need
The ideal candidate will be an expert in dealing with customers at all levels; you bring hands-on technical skills as well as great interpersonal skills. 

  • Intermediate networking skills are a requirement
  • Basic experience level in security 
  • Excellent experience in Microsoft Teams
  • Knowledge of MTR meeting room systems
  • Excellent customer facing and communication skills; adaptable and welcoming of change and communicating change to customers
  • Willing to take initiative and be hands-on
  • Very good communication skills, both verbal and written in English and good command of Dutch and/or French
  • A valid driver’s license B

 

 

 

Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.

 

However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.

 

That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.

 

We are still looking forward to getting to know you!

 

About us

Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

 

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

 

Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.
#CCfuturetalent

Apply now »