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Sales Specialist Managed Services

Location: Belgium - Zaventem | Job-ID: 691 | Contract type: Standard | Business Unit: Sales

 

ROLE
As a Services Specialist, you manage End-to-End Customer liaison to transact complex Services Solutions. You build a robust team around you to design the best-of-breed solution to answer customer’s need while guaranteeing profitability for Computacenter.

 

PROJECT DETAILS
• Identify and qualify a broad range of opportunities and customers to support business development
• Take the lead and drive Sales Campaign for Outsourcing / Managed Services solutions (mainly End-Users Enablement and Infrastructure Operations Management)
• Proactively builds customer contacts and rapport across a number of customers, levels and opportunities
• Identify customer queries and resolve to enhance customer satisfaction
• Engage with appropriate resources and management to ensure solution meets customer needs
• Ability to negotiate and close contracted services and solutions
• Achieve win/win with customer to maximise value to both Computacenter and Customer therefore increasing customer satisfaction
• Close deals with a degree of complexity and opportunities to maximise profitability
• Accountability for all operational transactions to ensure ownership of customer
• Identify and open opportunities across more complex and contracted professional services solutions to ensure a consistent pipeline
• Responsible for sales documentation and methodology to enable the sales process and information.
• Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation.

 

OTHER REQUIREMENTS
You have:
• The ability to work in a dynamic environment
• Experience in leading a virtual Team (with regular travels to meet Team and Customers face-to-face)
• Experience of business financials / services /solutions, the market / the needs / challenges of complex customers.
• The ability to negotiate complex services and solutions
• A comprehensive understanding of Computacenter’s Solutions offerings and basic understanding of Services
• The ability to build effective and constructive relationships across a number of customers and opportunities and to manage customer expectations
• Ability to resolve significant customer issues whilst moving the business forward.

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 15,000 employees worldwide and a global revenue of £4.35 billion (2018). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

 

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

 

Interested in joining a company with a strong sense of community?

 

We’re growing. We’re hiring. We encourage. We empower. We support.
#CCwinningtogether

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