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Operations Manager

Location: Belgium - Zaventem | Job-ID: 81761 | Contract type: Standard | Business Unit: IT Service Delivery/Managed Services

 

 

ARE YOU OUR NEW COLLEAGUE?

 

 

Our business is about enabling users through technology. But first of all, it's about people.

#winningtogether

 

 

Computacenter Belgium is looking for an

Operations manager

 

 

 

Are you an Operations Manager who is client- and solutions-oriented, enjoys working proactively, and has a strong sense of responsibility?

 

 

If so, then we would like to discuss your next career move !

 

 

​​​​​​​Who We’re Looking For

 

We have an opportunity for an Operations Manager to join our dynamic Managed Services team and work on site with a key customer.

We offer the opportunity to further grow your career with one of the fast-growing global IT companies.  With strong year-on-year growth, and partnering with the industry’s leading vendors, we offer the full range of IT solutions from sourcing to infrastructure solutions and managed services to our large and multinational customers.

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​​​​​​​What You'll Do

 

  • Take responsibility for the day-to-day activities at the customer site; Your team is responsible for performing the operational services according to the service level agreement and to continuously look for improvements in the day-to-day tasks. 
  • You design and implement new operational processes, KPIs and reportings.
  • You ensure timely and high-quality delivery. 
  • You work as a team player and focus on the well-being of the entire team. 
  • You play an instrumental role in providing expertise on operational solutions. 
  • You provide guidance to your team members to ensure that they are working towards a common goal, and in collaboration with the clients’ teams.
  • You play a key role in building long-term relationships with our clients; this includes provide on call support to VIP users.

 

 

​​​​​​​What You'll Need

 

This position requires 4-5 years of relevant experience in day-to-day operations, continuous improvement & transformation in an IT environment.

  • Strong stakeholder management skills and experience in leading teams
  • Excellent project management, presentation and communication skills
  • Team player mentality and collaborative mindset
  • Analytical approach 
  • Fluent in English, Dutch and/or French
  • Flexible, pragmatic, resilient and innovative in problem-solving and issue resolution
  • Respectful and open to all cultures and backgrounds
  • Relevant professional qualification & working knowledge of functional systems
  • Experience of working in a challenging commercial environment
  • Experience of developing best practice policies and procedures for functional area
  • Experience of managing a results-orientated operation​​​​​​​

 

 

What Can You Expect

 

  • An interesting salary and complete benefits package, including health and group insurance.
  • An environment where you’ll be encouraged to take your expertise to the next level thanks to continuous education and on-the-job training 
  • Great opportunities to grow and develop your capabilities and skills to ensure your professional success 
  • A fun and vibrant ‘one team’ culture that thrives on celebrating success
  • The opportunity to work for a company that truly values people

 

Working at Computacenter Belgium will give you the opportunity to support large multinational companies, partner with leading technology companies and collaborate with colleagues who care in Belgium and across the world.

Our motto is “Small enough to CARE, big enough to COPE”. With around 200 colleagues we are at a size that enables us to care for each other and our customers, whilst benefitting from being part of a large international business with global reach and 17.000 colleagues.

We offer a collaborative & flexible work environment, competitive compensation and benefits package. In addition, all colleagues are eligible for an Employee Assistance Program and excellent development opportunities through training & on-the-job projects.

Most people who join us, stay with us. They are proud of our reputation and our values as we learn, earn and have fun. This is how we deliver great service to our customers, year after year.

We look forward to your online application and invite you to send a detailed resume to ANNE.VAN.ESPEN@COMPUTACENTER.COM!​​​​​​​.  

Is the job not a good match for you? Then visit our career website – jobs.computacenter.com - we always have great opportunities!  

 

 

About Us

 

Computacenter is a leading independent provider of IT infrastructure services, with about 17,000 employees worldwide and a global revenue of £5.44 billion (2020). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

Learn more about Computacenter at: https://www.computacenter.com/be

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