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Industrialisation - Head of Business Change

Location: UK - Edinburgh, UK - London, UK - Reading, UK - Nottingham, UK - Hatfield, UK - Manchester, UK - Leeds, UK - Liverpool, UK - Sheffield, UK - Warrington | Job-ID: 99961 | Contract type: Standard | Business Unit: Others


Industrialisation - Head of Business Change


Within Computacenter, since the establishment of our differentiating Group ERP systems and Group Operating Model, Computacenter’s Industrialisation team has led large business change programmes that effect multiple business functions or countries.  Working closely with designated Global Process Owners, Subject Matter Experts from business functions and Group Information Systems teams the Industrialisation team ensures that the end to end change objectives are achieved. The Industrialisation team works exclusively on Executive sponsored programmes of change utilising the deep knowledge of “How” Computacenter is most effective in working as one team to achieve the goals of our customers, our employees and our shareholders.  This unique function enables change that delivers extensive long term value, often leading change activity that cannot be achieved by single units working in isolation, often challenging the status quo in the interest of achieving scalable success.  


Its responsibilities are worldwide, especially where Group Operating Model principles are required, ensuring we leverage the major investments Computacenter has undertaken to the maximum.


What you do: 

As leader of the Business Change team within the Industrialisation function, the successful candidate will lead a team of Business Change Managers who work closely as a team in researching, designing, implementing and supporting required internal changes as instructed by the Executive.  At times this role will lead large, multi-threaded business change activities whilst at other times leading the team to deliver a broad array of smaller changes.  These changes are carefully undertaken with alignment to our “Winning Together” Values, setting out a collaborative approach with cross functional units who look to this leader for guidance and vision to achieve  the objective.

The role has a Global responsibility, though the majority of the team are based in the UK, Germany, France and Hungary.  The ability and willingness to travel is critical to ensure that stakeholders and employees contributing or affected by the business change are consulted with and actively contribute to a common goal.  


What you would bring to the role:

  • Extensive experience of undertaking internal business change on multi-functional, multi-country programmes
  • Ability to work well with a wide array of Senior Executives including the CEO & CFO
  • Deep understanding of organisational cultural development and geographic cultural implications when implementing a common model 
  • Broad understanding of end to end organisational operating models, associated systems and effective organisational design
  • Long term focus for multi-year programmes of change and where their benefits case matures well after the programme closure
  • Able to establish an environment that motivates the direct team, the indirect supporting resources and all those affected by the business change
  • Proactive nature to understand tomorrow’s demands from customers, including how the organisation should adapt to meet their needs
  • Passionate leadership, with ability to motivate a change agenda in the short and long term
  • Strong professional Programme Management, Change Management and Portfolio Management skills
  • Ability to articulate a wider process and systems strategy with business leaders throughout the company, explaining the “why” and “how” of Computacenter’s operation 
  • Ability to establish and use data sources beyond financials to articulate the reasons for change and measure success
  • Effectively communicates to all stakeholders to build a strong coalition of support through formal and informal methods
  • Proactively builds out methods to develop the capabilities of the business change team whilst delivering a broad portfolio of successful business change programmes


Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.


However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.


That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.


We are still looking forward to getting to know you!


About us

Computacenter is a leading independent provider of IT infrastructure services, with about 16,000 employees worldwide and a global revenue of £5.05 billion (2019). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.


We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.


Interested in joining a company with a strong sense of community?


We’re growing. We’re hiring. We encourage. We empower. We support.

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