IT Support Engineer Charleroi

 Location: Belgium - Zaventem | Job-ID: 203375 | Contract type: Standard | Business Unit: IT System Engineering (on-site or remote)

ARE YOU OUR
NEW COLLEAGUE? 
Our business is about enabling users through technology. But first, it's about people. 
#winningtogether

Computacenter Belgium is looking for an
IT Support Engineer
 

Who We're Looking For

Are you passionate about IT and dealing with customers at all levels?  Do you have basic hardware/software breakfix experience? If so, then we would like to discuss your next career move! 
 

We have an opportunity for an IT Support Engineer to join one of our key customers in Charleroi.

What You'll Do

Working as part of a dynamic team you will be providing on-site user support. You will also be responsible for any escalation and follow up.
Some of the daily activities are:

• Preparing workstations for newcomers
• Replacement of PC’s
• Following up and resolving incidents via ticketing tool (SNOW)
• Maintain and update of documentation

What You'll Need

You bring hands-on technical skills as well as great interpersonal skills. 

• Experience in installation of PC’s
• Knowledge of Microsoft applications
• Previous experience of supporting mobile devices and hand-held devices
• Customer facing skills
• Willing to take initiative and be hands-on
• Good communication skills, both verbal and written in English and good command of French

What Can You Expect

We strongly believe in rewarding & recognizing people for their results & commitment. Here is what you can expect working at Computacenter: 

• An attractive salary package and benefits
• A flexible work environment and hybrid way of working where possible.
• The very real opportunity to progress, develop and grow your career - up or sideways; we have excellent development opportunities through training, on-the-job projects, mentoring, etc
• Working in a fun and vibrant 'one team' culture that thrives on putting the customer first & celebrating success – winning together
• The opportunity to work for a company where people matter

Working at Computacenter Belgium will give you the opportunity to support large multinational companies, partner with leading technology companies and collaborate with colleagues in Belgium and across the world.
Our motto is “Small enough to CARE, big enough to COPE”.

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.