Client Director Private Sector

Location: Belgium - Zaventem | Job-ID: 216525 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances

Life on the team

At Computacenter, we help some of the world’s leading organizations succeed by bringing people and technology together. As a trusted partner, we empower our customers to achieve more, and we do the same for our people.

Are you ready for a role where you lead a team of Account Managers (private sector) and take full commercial responsibility for a set of Computacenter customers? Do you stand out with strong communication and interpersonal skills, and do you thrive in a commercial IT environment?

If so, we’d love to welcome you into our fast-growing international community and explore your next career move together.

What you’ll do

In this role you will lead a team of Account Managers (private sector) and have commercial end-responsibility for a portfolio of large and strategic enterprise accounts. You will receive a team target and will be reporting to the Country Unit Management BE. 

Your key responsibilities include:

• Leading, motivating, coaching, mentoring, inspiring, and supporting your Private Sales team to drive behavior, performance, and result
• Developing a strong understanding of the customer environment, internal organization, and competitive landscape to identify growth opportunities
• Monitoring and safeguarding Computacenter’s strategy and vision
• Developing commercial strategies to maintain and grow market share
• Building and expanding relationships “high and wide” within customer organizations to strengthen partnerships
• Conducting regular Business Reviews with the sales team to define and follow up on strategic actions
• Managing customer engagement to transact complex services and solutions that maximize profit
• Engaging the right resources and management to ensure solutions meet customer needs
• Measuring CRM and forecast accuracy within the team and driving continuous improvement
• Reporting forecasts and commercial strategy to the Country Unit Management BE
• Maintaining senior relationships with customers, internal stakeholders, and strategic partners – and using these relationships to support your team and achieve targets
• Supporting the team in driving commercial progress on the SWEET16 list
• Driving the Managed Services pipeline with your team and supporting qualification
• Creating additional value through Professional Services in our customer offerings
• Supporting governance processes and ensuring compliance
• Helping the team to sell across the full Computacenter portfolio

What you'll need

Combining authentic leadership, commercial flair, and strong IT insight will position you at the heart of this role and our organization. 

We’re looking for someone with:

• Excellent leadership skills and 10-15 years of solid experience managing a commercial team (private sector)
• An enthusiastic, can-do attitude combined with outstanding communication and interpersonal skills
• Strong negotiation and influencing skills, able to engage at all levels with both technical and commercial, internal and external stakeholders
• Experience in a complex services and solutions environmen
•  Understanding of business financials, services/solutions, the market, and the challenges of complex customers
• The ability to adapt and implement change, work under pressure, and meet deadlines
• Resilience and tenacity to succeed
• A true team player mindset, enjoying collaborative work and consistently delivering on commitments
• Fluency in Dutch, French and English

An assessment may be part of the selection procedure. 

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

If you would like to join the Computacenter family, we look forward to receiving your application.

We’re growing. We’re hiring. We encourage. We empower. We support.

#winningtogether

#peoplematter