Client Director Private

Location: Belgium - Zaventem | Job-ID: 221025 | Contract type: | Business Unit: Sales & Pre-Sales & Alliances

Life on the team

At Computacenter, we help some of the world’s leading organizations succeed by bringing people and technology together. As a trusted partner, we empower our customers to achieve more, and we do the same for our people.

Are you ready for a role where you lead a team of Account Managers (private sector) and take full commercial responsibility for a set of Computacenter customers? Do you stand out with strong communication and interpersonal skills, and do you thrive in a commercial IT environment?

If so, we’d love to welcome you into our fast-growing international community and explore your next career move together.

What You Will Do

In this role you will lead a team of Account Managers (private sector) and have commercial end-responsibility for a portfolio of large and strategic enterprise accounts. You will receive a team target and will be reporting to the Sales Manager Private.

Your key responsibilities include:

• Leading, motivating, coaching, mentoring, inspiring, and supporting your Private Sales team to drive behavior, performance, and results
• Developing a strong understanding of the customer environment, internal organization, and competitive landscape to identify growth opportunities
• Monitoring and safeguarding Computacenter’s strategy and vision
• Developing commercial strategies to maintain and grow market share
• Building and expanding relationships “high and wide” within customer organizations to strengthen partnerships
• Conducting regular Business Reviews with the sales team to define and follow up on strategic actions
• Managing customer engagement to transact complex services and solutions that maximize profit
• Engaging the right resources and management to ensure solutions meet customer needs
• Measuring CRM and forecast accuracy within the team and driving continuous improvement
• Maintaining senior relationships with customers, internal stakeholders, and strategic partners – and using these relationships to support your team and achieve targets
• Supporting the team in driving commercial progress on the Sweet 16 list
• Driving the Managed Services pipeline with your team and supporting qualification
• Creating additional value through Professional Services in our customer offerings
• Supporting governance processes and ensuring compliance
• Helping the team to sell across the full Computacenter portfolio
• Reporting forecasts and commercial strategy to the Sales Manager Private

What You Will Need

Combining authentic leadership, commercial flair, strong IT insight and a hands-on approach will position you at the heart of this role and our organization.

We’re looking for someone with:

• Strong commercial leadership capabilities, with proven experience leading commercial teams or 5-10 years of succesful account management eperience, combined with the ambition and potential to grow into a Client Director role
• Solid experience in the IT services and systems integration industry, with a strong understanding of the integrator landscape, vendor ecosystem and enterprise customer environment
• A proven track record with large enterprise customers, with the ability to understand complex business challenges and translate them into relevant IT solutions and services
• A hands-on, entrepreneurial mindset, comfortable combining people leadership with an operational role and leading by example
• Genuine curiosity, enthousiasm and drive, with the energy to understand customers, technolyg and the market, build relationschips and make things happen
• Strong negotiation and influencing skills, with the ability to engage and build truts at all levels with technical and commercial stakeholdrs internally and externally
• Strong business acumen and resilience, with an understanding of financials, market dynamics and complex customer environments, and the ability to adapt, drive change and deliver results
• A collaborative and accountable mindset, taking ownership, supporting the team and consistenlty delivering on commitments
• Fluency in Dutch, French and English is required

An assessment may be part of the selection procedure. 

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter