PMO Practice Manager

About the role
This Practice Manager manages the fulfillment of billable engagements and maintaining project profitability for the practice within a region. This position will also provide pre- and post-sales support to our Sales Team and strategize new ways to expand the business.

What you'll be doing

• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Sales:
• Support sales team on proposal and solutions to customers. 
• Meet customers to understand user requirements and come out with proposals. 
• Prepare and/or reviews solutions proposals. 
• Work with vendors to generate leads.
• Manages all technical, project management and scheduling aspects of a project:
• Ensure all projects are properly scheduled and managed.  
• Participate in project Scope creation as needed and accurately assesses the time and resources required to fulfill services within this Practice. 
• Maintain technical relationships with key vendor partners at a region level.
• Provides Pre-sales Delivery Support:
• Utilize a logical problem-solving approach and clearly communicates the situation and proposed solution to the customer and to project and/or practice management.  
• Create or assist team members to create Statements of Work (SoWs). 
• Inspire trust in our internal and external customers by always conducting yourself in a professional manner. 
• Maintains technical expertise in practice area:
• Develop and maintain skill set and product knowledge to maximize your value and to deliver quality services to our customers. This includes attaining designated certification requirements and attending product-specific training, reviewing technical literature, and obtaining hands-on experience. 
• Continue to develop personal training plan in accordance with your desires and the technical needs of Computacenter Fusionstorm Inc.  
• Teams with other Professional Services Leaders:
• Coordinate with Regional Directors of Engineering and National Practice Director on scheduling of local resources to facilitate quick response to engineering needs in other regions.
• Embrace and support Computacenter’s mission and core values.

What you have

• Bachelor’s degree required.
• 5-7 years of experience in Pre-Sale and Field Engineering for their practice.
• Possess and be able to expand extensive knowledge about vendor partnerships and Computacenter Fusionstorm Inc solutions and be able to communicate these to the customers.
• Legally eligible to work in the United States.
• Expertise in the latest technologies for their practice, and the ability to communicate the different technologies in layman’s terms.
• Must provide strong leadership including vision and promoting/leading change. 
• Must have the ability to gauge pipeline of Sales activity vs. Technology resource needs; interacting with the Sales team to fulfill opportunity requirements.
• Strong interpersonal and communication skills with the ability to present in a group setting 
• Professional self-starter, able to work collaboratively with others.
• Project a professional image and strong business acumen during customer interactions. 
• Good knowledge of the industry channel dynamics. 
• Possess a sense of urgency, strong organizational and follow up skills. 
• Prefer a strong working knowledge of MS-Office and Internet.

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us