Senior VCS Technical Specialist

About the role
The Senior VCS Technical Specialist will be a subject matter expert (SME) on a solution area/category, with substantive depth on a few core technical/solution elements. They will bring technical credibility to solutions and provide the sales teams go-to-market support. Additionally, responsible for maintaining technical vendor relationships with our key partners and stay abreast of the respective new solutions advancements

What you'll be doing

• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values
• Provide deep subject matter expertise and have the desire and ability to complete tactical work
• Establishes and maintains relationships with vendor partners at all levels within the organization
• Maintains advanced level knowledge of service and solution offerings specific for partners and is customer facing resource for sales activities alongside sales and pre-sales resources
• Create complex bill of materials (BOM) for technical solutions and provides guidance in response to sales requests from ServiceNow
• Maintains expert-level licensing and program (certifications, partner tiers, renewals, deal registrations, etc.) knowledge
• Works regionally and globally with other alliance resources focused on strengthening knowledge and capabilities of Computacenter with the OEM
• Engage with sales and presales to develop credibility and help build out technical solutions
• Stay current on technical solutions and engage with vendors as necessary
• Ensure proposed solutions are valid, department SLA’s are met with exceptional customer experience
• Works with peers to advise and recommend on future technology and services
• Understands and promotes both in house services, as well as service capabilities with 3rd party services partners
• Works closely with vendors and partners to keep up to date with current and future technologies, products, and strategies to mange the solution provisions lifecycle
• Maintain high level of industry awareness through training and self-development
• Embrace and support Computacenter’s mission and core values.

What you have

• Strong knowledge of the hardware and software industry, assigned partner, and their competitive position
• 3-5 years of presales engineering and solutioning experience
• Vendor certifications required and if not, must be willing to complete certifications
• BS or BA degree preferred in the field of Business Administration, Information Technology (IT) and/or equivalent combination of experience and education
• Legal authorization to work in the United States
• Ability to design in-depth, complex technical solutions
• Relevant industry leading qualification or accreditations in one or more technology
• In-depth knowledge of IT Infrastructure technology and its business application
• Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases
• Excellent communication and presentation skills
• Industry leading knowledge in specialist technology area
• High self-motivation and ability to work independently 
• Understand and adhere to policies and procedures
• Demonstrates winning together values

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us