Senior Rack Integration Engineer, Data Center

Position Overview

The Senior Rack Integration Engineer, Data Center is responsible for providing high level consultancy within the specialist area to peers and customers. Post-sales engineering and consulting design and implementation services related to hardware and software technologies; and providing presales support by assisting the development, review and validation of customer solutions.

Duties/Responsibilities

• Manage and implement projects relevant to specialist area
• Manages, develops and coaches team of staff and implements performance management solutions where required
• Develop and motivate team to help ensure the delivery of function and business targets.
• Assess situations, issues and opportunities and escalate when appropriate.
• Acting as a point of escalation on complex issues and providing appropriate support to other team members
• Maintain confidentiality in all business related matters.
• Liaise with colleagues to ensure best practice and continual improvement in delivery of service to the business.
• Establishes productive relationships and networks at Senior Management  level to build and maintain customer relationships
• Responsible for managing budget/ P&L to maintain spend in line with budgetary limitations
• Responsible for the adoption of CC best practice and service offerings to ensure consistency of service. 
• Makes decisions which impact on the success of assigned projects i.e. results, deadlines and budget.
• Contribute to business strategy in order to help grow and develop the business
• Develop effective working relationships through influencing and advising Safety and security of facility.
• Embrace and support Computacenter’s mission and core values.

Education & Experience Required

• Bachelor’s degree or relevant technical experience within a large organization or IT Industry
• Relevant qualifications or accreditations in one or more technology area(s)
• Legally eligible to work in the United States.

Skills & Competencies

• Taking ownership of queries and managing through to a prompt resolution
• Demonstrate a creative and analytical approach to problem solving
• Performing as a credible capable professional and an expert in the relevant field.
• Broad knowledge of the business benefits that technical solutions can provide
• Experience in dealing with and influencing multi -tier management
• Good working knowledge of relevant functional systems
• Experience of developing best practice policies and procedures for functional area
• Strong written and verbal communication skills.
• Excellent interpersonal and communication skills with the ability to present in a group setting.
• Prefer a strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce).

WHY COMPUTACENTER?
 
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 15,000 people worldwide. In US we support some of the country’s best-known businesses with regional headquarters in both San Francisco & New York City and an Integration Center in Silicon Valley. www.computacenter.com/us
 
WE OFFER A GREAT BENEFITS PACKAGE!
 

There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, Computacenter provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind. 

You must be authorized to work in the United States.

Computacenter United States Inc. is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.

No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.