Communications Specialist

About the role
The Communications Specialist is integral to the development and dissemination of the company's communications, operating model and visual identity. Alongside producing and maintaining high-quality communication materials, this role includes documenting and maintain process efficacy, crafting supporting multimedia content, including video announcements and podcasts as applicable to function. 

What you'll be doing

• Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Embrace and support Computacenter’s mission and core values.
• Process Collaboration and Project Management (50%)
  • Liaise with Practices across the PS organization to identify and document the current state process landscape in such a way that supporting teams can collaboratively engage to offer process improvement recommendations and supporting action plans.
  • Use strategic thinking approaches to shape process visualization and create management recommendations for action
  • Develop initiative concepts to shape leadership ideas and envision a program of activity to support proposed initiative objectives
  • Support initiatives to catalog and manage process maintenance, contributing to strategy and standards as needed
  • Support Service Design and Catalog needs to ensure the methodology and supporting artifacts in use meet PS standards and reflect the value of the services being proposed.
  • Manage project schedules for all engagements, maintaining high standards and meeting deadlines.
• Multimedia Production (10%)
  • Produce and edit videos for company announcements, tutorials, and promotional content, ensuring high production value and alignment with communication objectives.
  • Record, edit, and publish podcasts, managing the technical aspects of sound quality and editing to produce engaging audio content.
• UI Enhancements (20%)
  • Implement UI design tweaks for reports and business applications to improve user experience and ensure consistent brand representation.
  • Work with IT and development teams to apply UI improvements that are visually pleasing and functional.
• Communication via Email and Multimedia (10%)
  • Create and curate engaging email campaigns through Outlook or other mediums, targeting specific audiences with tailored messages.
  • Distribute multimedia content, including video and audio, across platforms to maximize reach and engagement.
• Content Creation and Design (10%)
  • Create dynamic PowerPoint presentations with advanced design techniques that convey information effectively.
  • Craft written content in English, ensuring it is articulate, engaging, and tailored to different platforms and audiences.
  • Utilize Adobe Creative Suite for professional-grade graphics and visual elements in line with the brand’s aesthetic

What you have

• Legally eligible to work in the United States
• Bachelor’s degree in Business, Information Technology or related field, or equivalent experience
• Background in Communication, Design and Documentation
• Strong communication experience including Customer engagement
• Strategic thinking and the ability to translate complex process-centric ideas into a program of activity that can be documented and operationally executed
• Exceptional English writing skills, with the ability to produce clear, persuasive, and grammatically accurate content.
• Expertise in Microsoft PowerPoint. Visio, Lucidspark or other Workflow design tools is mandatory.
• Experience with Adobe Creative Suite for top-tier presentation and graphic design.
• Some proficiency in video production, including filming, editing, and post-production, using tools like Adobe Premiere Pro and After Effects.
• Familiarity with audio production for podcasts.
• Knowledge of UI design principles and tools, with a focus on enhancing the user experience.
• Strong communication abilities, capable of crafting clear, persuasive, and visually compelling narratives.
• Experience presenting to a senior audience and with gathering requirements from directors and other executive roles.
• Detail-oriented organizational skills, able to oversee multiple projects with varying deadlines.
• Demonstrable portfolio of multimedia work, including video content and UI design projects.
• Proven experience in managing communication campaigns and producing multimedia content.
• Adobe Creative Suite certifications a plus.
• A background in UI/UX design with practical experience in improving business application interfaces is a plus.

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us