Client Director

About the role
The Client Director plays a pivotal role in driving sales team performance, mentoring Account Managers and Account Associates, and ensuring achievement of revenue and contribution targets for their customer set. This player-coach role combines hands-on selling with leadership responsibilities. Client Directors typically manage multiple podium level customer accounts as well as coaching and mentoring their team members to assist them with managing these key customers, as well as assisting the team in developing their own customers.

What you'll be doing

• Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Lead, mentor, and motivate a team of Account Managers and Account Associates to exceed individual and team targets
• Conduct regular 1 to 1s, pipeline reviews and check-ins with team members.
• Provide onboarding, and ongoing development for new and existing team members.
• Manage a personal book of business while supporting team efforts.
• Close complex deal negotiations and high-value opportunities.
• Monitor and improve sales performance, tools, and best practices.
• Track team KPIs and provide actionable insights to improve performance.
• Ensure accurate Salesforce usage and pipeline forecasting.
• Work closely with Marketing, Product, and Customer Success to align on go-to-market strategies.
• Provide feedback from the field to help shape product development and messaging.
• Collaborate with Sales Operations and Sales Enablement to streamline processes and reporting.
• Embrace and support Computacenter’s mission and core values.

What you have

• Legally eligible to work in the United States
• Bachelor’s degree in Business, Marketing, or technology related degree, or equivalent experience
• 5 – 7+ years of experience in large customer technology products and services sales 
• Previous experience mentoring or leading a sales team is highly preferred
• Good knowledge and experience of SAP, MS Office and MS Teams
• Strong understanding of sales methodologies and techniques
• Excellent communication, coaching, and organizational skills
• Proficiency with CRM systems and sales enablement tools
• Excellent attention to detail
• Strategic thinking and tactical execution skills
• Good knowledge of the IT industry and an understanding of IT technologies and products
• Excellent written and verbal communication skills
• Comfortable communicating with colleagues in different countries where English is not the first spoken language
• Good self-organization and time management skills
• Ability to prioritize and handle multiple requests simultaneously
• Can build trust, be assertive when required and shows initiative and enthusiasm
• Resilience, and able to deal with stressful situations
• Business and financial acumen with strong analytical skills
• Demonstrate an understanding of product supply chains
• Commercially astute
• Team-oriented working and thinking
• Passion for coaching and developing talent

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us