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Director of Dell Partner Management


Norcross, GA | Irvine, CA |  New York City, NY | San Francisco, CA | Plano, TX, US


Salary Range

$135K - $150K USD depending on experience


Position Overview

The Director, Partner Management will be responsible for managing our key partner relationships within the Sales organization. Individual will manage the Partner Management team to maximize contribution from our partner relationships by strategically creating business plans, structure, cadence, creativity, and provide clarity in negotiations.



  • Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Manage relationships with partners and Computacenter to build the brand and the business.
  • Develop strategic plans for overall growth and engagement with Computacenter.
  • Drive change, innovation and growth across the Partner programs.
  • Maximize front and back end process for partner specific items such as rebate programs, partner-specific solutions, and more.
  • Analyze and report on partner initiatives, forecast for strategic changes and report on key metrics.
  • Manage escalations on complex issues and provide appropriate support to internal team members.
  • Review forecast for opportunity to negotiate additional discounts and programs.
  • Manage and track Partner Rebates.
  • Communicate partner programs and processes to internal departments.
  • Fund liaison for Marketing and Engineering activities.
  • Manage Certification and Partner requirements.
  • Facilitate Internal & External QBR/BPs for assigned partner(s).
  • Assist with customer-facing meetings regarding end-user programs.
  • Assist with new Vendor Qualification and Onboarding.
  • Maintain and improve business profitability within assigned partner line(s).
  • Maintain and improve business line incorporating new products, when needed.
  • Assure compliance with policies and procedures.
  • Embrace and support Computacenter’s mission and core values.


Education & Experience Required

  • 5-7+ years’ experience with a technology company in service delivery in the IT industry.
  • Demonstrable experience of working in a challenging environment.
  • Experience of working at a strategic level to enable partners and vendors to increase sales and enhance relationships.
  • Legally eligible to work in the United States.


Skills & Competencies

  • Ability to assess potential growth in partner relationships.
  • Contributes to the organizational vision and strategy, initiates and leads collaborative forums across the organization to create the foundation for dachieving strategic goals
  • Demonstrates understanding of current and emerging market trends, geographic and cultural needs.
  • Ability to develop strategy to implement lessons learned to future deals.
  • Ability to drive innovation in deal constructs with the business.
  • Presentation skills.
  • Able to drive continuous improvement through the creation of new metrics based on current performance




Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 15,000 people worldwide. In US we support some of the country’s best-known businesses with regional headquarters in both San Francisco & New York City and an Integration Center in Silicon Valley.




There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, Computacenter provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind. 


You must be authorized to work in the United States.


Computacenter United States Inc. is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.


No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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