Product Owner

 Location: UK - Reading, UK - Hatfield | Job-ID: 207820 | Contract type: Standard | Business Unit: Business Operations & Administration

Life on the team 

We have an exciting new opportunity for you to join us as a System Owner (aka Product Owner), to join our System Engagement Team within Technology Sourcing Innovation (TSI). 

So, who are we? 

We are currently a team of 4 and we have ambitions to grow over the next 12months. You future colleagues are a group of individuals who have customer success at the front of their minds.  

Technology Sourcing Innovation (TSI) continually refines and develops Group Technology Sourcing (GTS)’s global process and system vision and executes transformation programmes. TSI serves as a driving force to deliver real, implemented, change to the business and to measure and track qualitative and quantitative benefits. TSI provides leadership regarding the pursuit of process standardisation across the group and the continual refinement and optimisation of GTS’s operating model to adapt to business needs.  

Working as the system owner you will be supporting a team of existing system owners providing data analysis, creating process documentation and supporting the team in both business as usual and project technical activities.

If you are a systematic thinker, self-starter and thrive working within a fast moving, problem-solving environment this new opportunity could be the right career move for you, you will be joining a team at the start of an exciting new journey giving you the opportunity to make this role you own. 

What you’ll do

The responsibilities of the system owners are:

• Design & Deliver to the defined Global system vision. 
• Define Global usage standards of these tools across the Group.
• Evaluate impact to business performance throughout design and delivery phases.

Business as usual (BAU)

• Continual improvement of BAU In-life systems 
• Support existing system owners with the development roadmap for tools & provide recommendations for improvements. 
• Support existing system owners with app enhancement activities for all systems. 
• Assess app enhancement requests for all systems.
• Support existing system owners as oversight of development, backlog, testing & release for agreed app enhancements for all systems.
• Support existing system owners for alignment of system functionality to legislative requirements.

Project 

• Support User Acceptance Testing (UAT)
• Review of business communications & training collateral for their relevant system
• Input to project managers to support effective project planning.
• Input to cutover and go live planning.
• Input into hypercare plan and resourcing requirements.

What you’ll need

• Excellent communication skills In English. In addition, communication skills in French would be beneficial but not essential.
• Experience of working in a fast-paced environment.
• Demonstrates value creation in identifying problems, prioritising alternatives, and implementing solutions.
• Keeps up to date on Tech Sourcing technology using relevant industry sources.
• Skills to develop best practice policies and procedures for usage standards.
• Specific accreditation on relevant systems (SAP, SFDC, Logistics) or proven history working in specialist area this is would beneficial.
• In depth knowledge of the broader IT market and able to articulate the key trends and how these trends may affect Computacenter would be beneficial but not essential
   

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.