Service Management Office Supporter

Location: Poland - Poznań | Job-ID: 200823 | Contract type: Standard | Business Unit: Finance/Accounting & Controlling

Service Management Office Supporter

Description:       

The Service Management Office Supporter role will be responsible for ensuring that customer requirements for Services, Service Management and partly Sales department are depicted in accordance with service contracts. 

Role requirements:

• 1 or more years professional experience in the Service Desk environment experience
• Very good experience with Excel 
• German advanced (at least B2 level)
• English communicative (at least B1 level)
• Process and service oriented mind
• Experience in working with contracts/offers/calculations will be an advantage

Work Management Scope of work?

• Document verification, distribution and filling of quotations, orders and reports
• Support and creation of Service quotations including calculations and specifications
• Budget controlling
• Set up, preparation and analysis of reports for the customers
• Active communication to related interfaces (Service Management, Sales Teams etc.)

Offer:

• Job contract for permanent employment
• Private medical healthcare and cafeteria
• Competitive salary and annual bonus
• Opportunity for development to technical or managerial careers
• Brand new and modern office within easy distance
• Home office opportunity and remote recruitment process and working
• Additional day off for birthday
• Language courses

Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 18,000 employees worldwide and a global revenue of £6.7 billion (2021). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter