Reporting and Data Specialist with German

Location: Poland - Poznań | Job-ID: 215558 | Contract type: Standard | Business Unit: Business Operations & Administration

The Reporting & Data Specialist is responsible for the implementation of client’s requirements for Services, Service Management and, in part, Sales Department in accordance with respective service contracts.

As a future member of the international team, you will have the opportunity to:

Service-compliant depiction of customer and Service Management/Sales requirements (70%)

• Document verification, distribution and filing of quotations, orders, or reports
• Support of Service quotations including supply of information to Service Management
• Collection of internal sign offs
• Provide required information (customer or internal information)
• Billing preparation (creating, collecting and tracking of proof of performances and approvals, help clarifying differences and forwarding to billing department)
• Budget Controlling (Service PO´s)
• Set up, preparation and analysis of reports for the customer (if necessary, from customer tools, SAP, etc.)
• General administrative tasks

Communication and relationship network (30%)

• Active communication to related interfaces (Service Management, Sales Team, Contract Admins, Customer, SMO Team, etc.)
• Follow up and collecting of open queries of the related interfaces
• Establishment and maintenance of relationship networks to the above-mentioned relevant interfaces to ensure a smooth process flow
• Distribution of important information to the team

You are the ideal candidate if…

• You have 1–2 years of professional experience in an IT environment, ideally within commercial or administrative fields

• You are fluent in both German and English (at least B2 level in each)

• You have proven experience working with contracts, offers and cost calculations

• You have advanced skills in Microsoft Excel

• You are self-organized and able to set priorities effectively

• You have a process- and service-oriented mindset

We offer various benefits such as:     

• Extensive 1-month induction training
• Competitive salary and annual bonus (based on the goals fulfillment and internal regulations)
• Possibility to work in a remote or hybrid work model (only 5 days per month in the office)
• Benefits package:

       -  Private medical healthcare and cafeteria

       -  Opportunity for development to technical or managerial careers

       -  Brand new and modern office with easy commute 

       -  Additional day off for birthday

       -  Language courses

       -  Welcome pack for every new joiner 

       -  Referral bonus

       -  Relocation bonus

       -  Access to self-learning platform (Udemy)