German speaking Trainer - Service Desk

Location: Poland - Poznań | Job-ID: 210313 | Contract type: Standard | Business Unit: Service Desk

Your future tasks will be…

• Developing and maintaining the trainings portfolio (e.g. new joiner trainings, soft skills trainings, language / communications trainings, technical training for customers, Train the Coach training in DE etc.)
• Recognizing the need for training
• Creating training materials
• Implementation of current training methods (e.g. gamification, simulation, case studies, coaching etc.)
• Ensuring accreditation
• Improving participant satisfaction
• Evaluation of the success of the trainings
• Reporting regarding to trainings
• Active and regular co-operation with the international training team.

You are ideal candidate if you…

• Have fluent German (C1, C2) and English  (B2+) skills
• Have experience in conducting trainings
• Have experience in creating training materials
• Have knowledge of methodology, didactics and rhetorical skills& questioning techniques
• Can provide constructive feedback
• Have strong presentation skills
• Have ability to speak in public
• Can work independently
• Are good in active listening, logical thinking and explaining
• Have ability to self-reflection and reflection on others
• Have strong communications skills.

What can we offer to you?

• Permanent employment contract, full time
• Excellent benefits portfolio where you decide what to choose (cafeteria style)
• Global and local recognition programmes and contests 
• Private medical healthcare, additional day off for your birthday, access to the Employee Assistance Programme 
• Numerous local and global training opportunities, access to self-learning platform (Udemy) as well as language courses
• Development and career opportunity within an international team
• As you will have a lot of cross-functional tasks, you can have insight and gain impressive knowledge of numerous departments in an established global company

Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter