First Line Analyst with German

Location: Poland - Poznań | Job-ID: 1800 | Contract type: | Business Unit: Service Desk

As a future member of the team based in Poznan, you will have the opportunity to:

• Use and improve your language skills by daily work in German and English
• Communicate with an international customer via telephone and e-mail
• Have daily chats in German and English
• Learn a lot and develop your professional profile
• Gain some IT knowledge
• Participate in trainings and talent programs
• Have a stable workplace with flexible scheduling
• Work in a safe and friendly atmosphere, where people matter

You are the ideal candidate if…

• You are fluent in German and English: B2 level German at least and B2 level English at least
• You know how to ask the right questions to reach the core
• You have outstanding communication skills and customer focused mindset
• You can do multitasking in a fast-paced environment
• You enjoy teamwork

We offer various benefits such as:     

• Extensive 1-month induction training
• Competitive salary and annual bonus (based on the goals fulfillment and internal regulations)
• Possibility to work in a remote or hybrid work model (only 5 days per month in the office)
• Benefits package:

       -  Private medical healthcare and cafeteria

       -  Opportunity for development to technical or managerial careers

       -  Brand new and modern office with easy commute 

       -  Additional day off for birthday

       -  Language courses

       -  Welcome pack for every new joiner 

       -  Referral bonus

       -  Relocation bonus

       -  Access to self-learning platform (Udemy) 

Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter