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Administration Specialist

Location: Poland - Poznań | Job-ID: 110501 | Contract type: Standard | Business Unit: IT Service Desk

 

Your responsibilities:

  • Complies management information reports through relevant business tools to provide accurate/up to date data
  • Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to
  • Ascertain customer requirement in order to direct the enquiry to relevant department
  • Able to communicate on complex issue to meet business and customer requirements to avoid escalations
  • Assess cost implication of best solution to ensure adherence to budget constraints
  • Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation
  • Ensure Department meets SLA performance targets
  • Maintain & improve Customer satisfaction levels.

 

Your tasks will include support in: 
invoices and purchase orders, hardware forecasts, purchase orders, hardware forecasts, asset management, mobile phones, Snow requests, warranties or backup for on-boarding session for new joiners.

 

You are a good fit for the role if you have:

  • experience of relevant business systems e.g. SAP
  • good working Knowledge of Microsoft Applications
  • proven experience of high standards of customer service
  • good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of information
  • excellent Interpersonal, literacy and numeracy skills and ability to build relationships at all levels.

 

What we offer:

  • Private medical healthcare and cafeteria
  • Competitive salary
  • Opportunity for development to technical or managerial careers
  • Home office opportunity and remote recruitment process due to Covid-19 situation
  • Additional day off for birthday
  • Language courses
     

 

Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.

 

However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.

 

That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.

 

We are still looking forward to getting to know you!

 

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 16,000 employees worldwide and a global revenue of £5.05 billion (2019). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

 

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

 

Interested in joining a company with a strong sense of community?

 

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether

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