Resource Manager

About the role
The Resource Manager determines the overall allocation of resources for a project. Resource Managers are a part of a project's development and coordination to ensure the right resources are provided to complete the project on time, within budget, and within scope.

What you'll be doing

• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Client Engagement and Relationship Management: Build and maintain strong relationships with clients, acting as their primary liaison for staffing needs.
• Requirements Gathering: Partner closely with clients to collect detailed staffing requirements, translating them into actionable specifications for internal teams.
• Client Updates and Transparency: Provide timely updates to clients throughout the staffing process, ensuring clear and consistent communication to foster trust and accountability.
• Collaboration with Internal Teams: Work with sales, talent sourcing, and operational teams to ensure client requirements are understood and met effectively.
• Contract Negotiation: Negotiate contract terms, costing and conditions with internal and external stakeholders.
• Oversees scheduling for all technicians with the help of the management team.
• Ensures the coordination team is properly using all scheduling tools.
• Ensures all techs are adhering to the published schedule.
• Coordinates with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Maintains and monitors project plans, project schedules, work hours, budgets and expenditures.
• Organizes, attends and participates in stakeholder meetings.
• Documents and follows up on important actions and decisions from meetings.
• Prepares necessary presentation materials for meetings.
• Ensures project deadlines are met.
• Determines project changes.
• Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Assesses project risks and issues and provide solutions where applicable.
• Ensures stakeholder views are managed towards the best solution.
• Facilitates and records meetings where appropriate and distribute minutes to all project team members.
• Creates a project management calendar for fulfilling each goal and objective.
• Sources and manages techs where needed for each project.
• Documents financials for each project.
• Retains proper documentation for each project.
• May be required to perform other operational and administrative tasks as needed.
• May be required to work early mornings, evenings and weekends.
• Embrace and support Computacenter’s mission and core values.

What you have

• 5+ years of relevant work experience in Project Coordination
• 3+ years of experience in a client-facing role.
• Familiarity with staffing solutions and talent sourcing
• IT background a must
• Experience creating, reviewing, and managing statements of work
• Legally eligible to work in the United States.
• Strong interpersonal and communication skills (both verbal and written).
• Professional self-starter as well as working collaboratively with others.
• Ability to collaborate with internal departments effortlessly. 
• Ability to work with a cross-functional team that includes all levels of the organization.
• Project a professional image and strong business acumen during customer interactions.
• Familiarity with the technical concepts, terms and practices used in the assessment and implementation of Practice products and services. 
• Excellent computer skills including MS Office. 
• Familiarity with Microsoft Project and other Project Management tools preferred.
• Ability to assess, create staffing plans and associated budgets within plan.

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us