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Solutions Architect Pre-Sales

Position Overview

The Solution Architect (SA) will be a technical Subject Matter Expert (SME) and trusted advisor. You will be a recognized technical thought leader, capable of ‘big picture thinking’ on a solution area/category, with substantive depth on a few core technical/solution elements. The SA, working with the Solution Specialist (SS), will act as the technical authority in term of vendor technologies, products and services to develop/formulate the solution for an opportunity, or part of the corporate focus solution. You will bring technical credibility to accounts, present solutions to customers and bring pre-sales and go-to-market support to strategic accounts. You will work closely with the Account Managers for sales pursuits and pipeline growth. Additionally, you will maintain technical vendor relationship with our key partners and stay abreast of the respective new solutions advancements. This is a quota carrying role.



  • Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values
  • Customer facing – proven presentation experience, whiteboarding, and seek opportunities through the act of conservation
  • Provide deep subject matter expertise and have the desire and ability to complete tactical work
  • Provide technical marketing, thought leadership and related support in pre-sales
  • Define and deliver the Go to Market (GTM) strategy and bring to fruition
  • Engage in key accounts, develop credibility, and help build out technical solutions
  • Stay current on technical solutions and engaging with OEM vendors and partners
  • Create in-depth technical design documentation and corresponding documents (Technical Presentation, Visio Diagrams, Level of Effort (LOE), and Bill of Materials (BOM) and SOWs) within the appointed Digital Discipline and Practices
  • Able to create detailed statements of work based on customer requirements
  • Able to contribute to developing comprehensive project plans based on customer expectations
  • Engage and work closely with key OEM vendors and partners
  • To attend Customer opportunity / strategy meetings to understand and articulate business and technical strategy for the company and customer
  • Provide qualification of designs or opportunities and produce technical architecture/design documentation
  • Work closely with OEM vendors and partners to keep up to date with current and future technologies, products, and strategies to manage the ‘cradle to grave’ solution provisions cycle
  • Act as Design Authority for nominated key account opportunities
  • Work as technical designer on enterprise scale, mission-critical customer projects      
  • Work with the CTO office to stay current on future technology and services strategy and direction
  • Maintain industry awareness through training and self-development
  • Engage in, and manage, Customer demonstrations and Proofs of Concept
  • Development of service offerings, utilizing newly released products having ensured that functionality claims are valid
  • Hold and maintain valid OEM certifications as prescribed by Computacenter
  • Ensure that proposed solutions are valid and meet Customer expectations
  • Embrace and support Computacenter’s mission and core values
  • Travel may be required depending on location of client



This role will be assigned to the 1130 Morrison Dr #105, Ottawa office.

This role will be assigned to the 55 Renfrew Dr., Markham office.


Education & Experience Required

  • Bachelor’s in Computer Science, Management Information Systems (MIS) (preferred) or equivalent work experience
  • A minimum three to five (3-5) years of experience working with hardware, software, and professional services
  • Understanding of breadth of technology and adaptable to new technology advancements.
  • Technology implementation experience (preferred)
  • Expertise in one or more technology discipline such as enterprise infrastructure, data center infrastructure, cyber security, collaboration, networking and/or Hybrid cloud solutions etc.
  • Ability to develop and maintain client engagement and deliver solutions architecture presentations
  • Strong communication skills (verbal and written)
  • Experience with Microsoft Visio, Project, Office, and CRM’s such as Salesforce


Skills & Competencies

  • Ability to design in-depth, complex outcome-based solutions involving technical solutions as required
  • Relevant industry leading qualification or accreditation in one or more technology
  • In-depth knowledge of IT Infrastructure technology and its business application
  • Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases
  • Excellent communication and presentation skills
  • Industry leading knowledge in specialist Technology area
  • RFx’s are a daily occurrence – must have prior experience in either contributing or leading technical strategy/response. Public sector procurement experience is preferred
  • Proven technical documentation/writing, able to receive constructive feedback
  • Understanding of professional services and services methodology
  • Legally eligible to work in Canada
  • Eligible for Secret Clearance which is minimum 10yrs in country and Canadian citizenship  



All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.


This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and Provincial Laws.


Requirements are representative of minimum levels of knowledge, skills, and/or abilities.  To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.  Continued employment remains on an “at-will” basis.

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