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Third Line Analyst - SQL Server Database Administrator

Location: UK - Nottingham, UK - Hatfield, UK - London, UK - Milton Keynes (old) | Job-ID: 100041 | Contract type: Standard | Business Unit: Others




Computacenter is looking for an experienced, security cleared Third Line SQL Server DBA who will join our team supporting major customers. The role will be based in our Nottingham office

The ideal candidate will have a minimum of 3 years’ experience providing specialised DBA support across Microsoft SQL Server database platforms. You will possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on your own accord. You should be able to demonstrate excellent communication skills, both face to face and on the telephone, whilst also having the ability to assess and prioritise tasks without close supervision.


Key Accountabilities:

  • As a 3rd Line SQL Server DBA, you will be responsible for providing technical support for all in scope Microsoft SQL Server database environments in line with the organisation's established policies and procedures, including new installations and upgrades.
  • You will support defining, implementing and managing our customers SQL Server database environments in line with architectural standards.
  • You will assist developers and other DBAs, including within the customer organisations, with developments, implementations, upgrades and ongoing maintenance of the database environments.
  • You will be part of a support team that provides 24x7 on call support on a rota basis, with a requirement to be available for additional work outside of normal office hours, including weekends and bank holidays.
  • Customer engagement will be key, and you will establish and maintain good relationships with the customer organisation, and the various service delivery teams within Computacenter.

Roles & Responsibilities:

  • Designing, developing and deploying of SQL Server technologies on Windows and Virtual Platforms across development, test and production systems
  • Providing solutions and workarounds to incidents/problems
  • Working to SLAs and deadlines
  • Review of services and application delivery
  • Prioritising and managing several tasks at a single time
  • Establishing a good working relationship with wider teams and customers alike
  • Keeping up to date with advancements in technology
  • Working with a variety of customers to gain a detailed understanding of their requirements
  • Willingness to Travel (Infrequent)
  • Document writing / process creation

Essential skills/Experience required:

  • UK based, SC cleared or eligible
  • MS SQL Server 2008R2/2012/2014/2016/2017/2019
  • Extensive knowledge of the supporting toolsets
  • Good T-SQL knowledge
  • Understanding of High Availability and Disaster Recovery, including working experience of Log Shipping, Data Mirroring, SQL Always On and WSFC
  • Experience of working in a controlled ITIL environment with good understanding of control processes and procedures


Knowledge of:

  • Sizing, capacity planning and benchmarking
  • Backup and recovery
  • Performance tuning
  • Proactive monitoring and alerting
  • Excellent decision making/problem solving skills
  • Strong leadership skills
  • Strong planning and organisational skills



  • Understanding of MS SQL Reporting Services (SSRS)
  • Understanding of MS SQL Integration Services (SSIS)
  • Understanding of MS SQL Analysis Services (SSAS)
  • Database architecture, design and implementation
  • Knowledge of scripting (PowerShell, CommandShell, .Net)
  • Experience of mentoring, coaching and training junior staff
  • Knowledge of ITIL, ISO 20000 & ISO 27000
  • Understanding of patch and deployment methodologies
  • Exposure to Virtualisation technologies (VMWare, XenServer and HyperV)
  • Exposure to Cloud computing (Azure, AWS)
  • Any knowledge of other RDBMS technologies, including Oracle, MySQL and Sybase would be advantageous


Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.


However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.


That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.


We are still looking forward to getting to know you!


About us

Computacenter is a leading independent provider of IT infrastructure services, with about 16,000 employees worldwide and a global revenue of £5.05 billion (2019). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.


We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.


Interested in joining a company with a strong sense of community?


We’re growing. We’re hiring. We encourage. We empower. We support.

Apply now »