Ecommerce Operations & Integration Specialist

Location

Norcross, GA | Plano, TX, US

Position Overview 

As part of TS Innovation team, you will continually refine and develop Tech Sourcing Operations’ global process vision and executes transformation programs. TSI serves as a driving force to deliver real, implemented, change to the business and to measure and track qualitative and quantitative benefits. 

Duties/Responsibilities 

• Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values. 

• Embrace and support Computacenter’s mission and core values. 

Projects  

• Overall responsibility for the provision of conceptual services to support the client in the development and implementation of electronic procurement strategies  

• Technical management of the departments and technical resources involved  

• Quality assurance of the project results and documentation to be prepared  

• Presentation of project results and concepts to the customer's IT management; management of project meetings with IT management of the customer  

• Implementation of the project controlling; responsibility for compliance with the scope of services of the entire specialist team; management of measures in the event of technical problems or additional services arising outside the scope of the contract  

• Timely preparation of project-related documentation according to customer specifications and company standard, specification of structures for documentations  

• Responsibility for successful project completion taking into account customer satisfaction, quality, efficient performance, project profitability and project acceptance  

• Provision of consulting services to customers with a focus on evaluating requirements for electronic business transactions and to implement them in solutions 

PreSales/Sales  

• Presales activities will be predominately the function of Expert Services and Business Development; however, support to help conclude unique demands and integrations will require the support of e-business subject matter experts.  

• Building material that can be used by sales and the BDM function to position our system offerings correctly.  

Ongoing development  

• The SME trains themself independently in their subject area and makes sure that the topics are covered in their responsibility area must be constantly developed further and meet a standard that is in line with the market. 

Education & Experience Required 

• Legally eligible to work in the United States. 

• Experience uploading catalogs into platforms such as Sage, Shopify, Salesforce Commerce Cloud

• Experience interacting and partnering with developers

• Development experience a plus

• Bachelor’s degree in Business, Information Technology or related field, or equivalent experience 

Skills & Competencies 

• Qualification in relevant professional qualification or proven track record working in specialist area  

• At least 5 years of professional experience in a similar position (project management, business Integration)  

• IT generalist: comprehensive understanding of technology in all IT-relevant specialist areas  

• Experience in the technical management of project teams  

• Detailed knowledge of various e-commerce solutions  

• Technical knowledge of B2B e-Business solutions (marketplaces, inbound/outbound EDI flows, etc.)  

• Basics of Xml and Html languages and Photoshop  

• Practical knowledge of project planning and management methods  

• Ability to work in a team and active cultivation of open and constructive working relationships 

• Good knowledge of the IT industry and an understanding of IT technologies and products.  

• Excellent written and verbal communication skills. 

• Comfortable communicating with colleagues in different countries where English is not the first spoken language. 

• Good self-organization and time management skills. 

• Ability to prioritize and handle multiple requests simultaneously. 

• Can build trust, be assertive when required and shows initiative and enthusiasm. 

• Resilience, and able to deal with stressful situations. 

• Business and financial acumen with strong analytical skills. 

• Demonstrate an understanding of product supply chains. 

• Commercially astute. 

• Willingness to travel. 

WHY COMPUTACENTER?

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 15,000 people worldwide. In US we support some of the country’s best-known businesses with regional headquarters in both San Francisco & New York City and an Integration Center in Silicon Valley. www.computacenter.com/us

WE OFFER A GREAT BENEFITS PACKAGE!

There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, Computacenter provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind. 

You must be authorized to work in the United States.

Computacenter United States Inc. is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.

No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.