Spend Optimisation Specialist

 Location: UK - Mobile England | Job-ID: 204006 | Contract type: Standard | Business Unit: IT Service Delivery/Managed Services

Life on the team

Due to the continued growth and success across our software business, a new and exciting opportunity has arisen for a Spend Optimisation Specialist. The successful applicant will be responsible for responding to software pricing requests, managing software renewals, identifying spend optimisation opportunities and driving cost savings. 

The successful individual will have a proven track record in software procurement or sales, preferably with experience in software portfolio, including large vendors such as Citrix, Symantec, VMWare, IBM, Oracle etc. The candidate will be responsible for working with the account team to manage Computacenter’s incumbent opportunities for their aligned vendor, whilst capturing opportunities to grow our share across other vendors.

This role is instrumental to the success of the software contracts that Computacenter delivers to our customers. You will need to have a good understanding of software licensing and be comfortable with procurement methodology and approaching & leading software negotiations with Software Vendors and Distribution partners. A key focus for the role is software optimization to identify areas where our customers can save money when procuring software. Excellent customer services skills are also required, along with relationship management with key partners and you will be expected to deliver high levels of customer satisfaction. Also required is the ability to work effectively with other business areas, in order to understand and address issues. A high level of attention to detail and diligence is paramount in order to ensure accurate pricing and detail is applied to software quotes and pricing options. 

The role will suit an individual who wants to improve their overall skills in customer engagement, problem solving and new sales, someone who can manage a high work load and retain the levels of consistency, accuracy and professionalism whilst working under pressure. Individuals will be trained and supported but would also be expected to be self-motivated and use their own initiative in order to progress and succeed in this demanding role.  Frequent and pro-active branch visits are essential in order to build relationships with the key stakeholders and to gain an understanding of their customers and needs, also ongoing training will be key in order to keep abreast of changing technologies.

What you’ll be doing

Customer aligned you will be responsible for:

• Responding to pricing requests and organizing quotes from software suppliers
• Optimising and Benchmarking with a view to drive savings
• Establishing and maintaining relationships with both software vendors and distributors
• Driving negotiations with software vendors and distributors
• Building cost models to identify savings opportunities
• Identify proactively savings strategy across customer spend  
• Provide end-to-end ownership on sales opportunities working closely with both sales and our distribution partners
• Research to find all relevant information required to optimize software opportunities and deliver cost savings back to customer
• Track savings and value that can be reported and measured
• Communicates in a timely and effective manner via emails, reports and reminders
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value  
• Supports requests from customers, partners, sales, and other operational team members
• Should be able to manage multiple tasks simultaneously, while completing work within allocated time frames
• Committed to applying best practices in everyday work
• Collaborates with internal and external partners to meet procurement objectives
• Manage Key Customer Procurement Relationships
• Integrate SOS activities with wider CC virtual team and lifecycle services.

What you’ll bring

• Excellent communication skills written & verbal
• 2-5 years’ experience in software industry
• Commercial / procurement experience
• Excellent communication, organization, multitasking, and time management skills
• Excellent Excel Skills
• Solid problem solving, consultative and research skills
• Ability to analyse information with attention to details
• Ability to work in a fast-paced team environment
• Ability to research multiple sources to find data
• General math skills, PC proficient, knowledge of MS Office, Adobe Acrobat, and ERP Systems
• Reliable and desirable work ethic within a team environment
• Proven ability to be hands on within a heavy workload environment
• Must be a team player and able to work with and through others
• Ability to multi-task and be well organised.
   

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.