ServiceNow Senior Technical Consultant

 Location: UK - Mobile England | Job-ID: 205160 | Contract type: Standard | Business Unit: IT Service Delivery/Managed Services

Life on the team

We are looking for ServiceNow Senior Technical Consultants to help us design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Reporting into the Head of Technical Consulting, the work is mainly based remotely and you will strive to continuously improve our practice taking pride in regularly receiving the highest customer satisfaction scores.

What you’ll do

• Responsible for design and development of ServiceNow solutions according to requirements
• Deliver high quality ServiceNow code and customisation with documentation and testing
• Implement according to business/process requirements, based on good design principles
• Increase application operating efficiency and adapt to new requirements, as necessary
• Utilise all sources of information and collaborate with your colleagues to find the best solution for the customer requirements

What you’ll need

• ServiceNow Certifications – System Administrator, Certified Implementation Specialist in ITSM and other area
• Good experience in ServiceNow implementation, including in depth knowledge of ServiceNow’s functionality, database structure, developer APIs, development tools and techniques
• Work well within a team, reporting issues and risks, take part in team meetings, share ideas
• Excellent written and verbal communication
• Understanding of ITIL beyond Foundation level

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.