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Legal Contract Manager

Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Nottingham, UK - Reading | Job-ID: 156881 | Contract type: Standard | Business Unit: Legal


Placed within our contract management function (as part of our group legal and compliance team), a contract manager will be responsible for the in-life contract management of 2 -3 key accounts for Computacenter; ensuring any change to service requirements, service levels, charges, and other contractual parameters are managed effectively to mitigate risk, and to maintain / grow account contribution.


Working as a Contract managers you will be involved in matters of contract interpretation, assurance of project tenders and are seen as a trusted advisor, working in collaboration with the service & account management functions.


In this capacity Contract managers will become heavily involved in managing and handling disputes and negotiations, with the intent of ensuring a positive outcome for Computacenter.


You will need to bring problem solving skills, knowledge of contracts and the ability to draft and review contractual terms, knowledge of IT services and proven relevant experience in previous roles to succeed in this team.


Contract managers are a key conduit for the service and account teams into the legal function and are therefore also client facing, and there will be a requirement for travel as a result (which is client dependent).


What you’ll be doing


  • Create and update of the Contract Guide and relevant commercial control documentation (e.g. Contract Calendar; Change Control Log, W@R Register etc); with the assistance of the assigned Legal Adviser as appropriate
  • Obligations Management: extraction, allocation and tracking of key customer and supplier obligations required to be fulfilled 
  • Ensure Charging, Relief and Change Control and other key contract and commercial mechanisms are operated in accordance with the contract and the Change Policy
  • Draft Complex CCNs and other ancillary contract documentation such as updated conformed contracts and Financial Models as required by the terms of the Contract
  • Act as the principle contact for sales and operational teams on contract issues and single point of contact for escalation to legal advisers
  • Act as a trusted adviser to sales and operational teams to assist in delivering contractual obligations and to assist in identifying commercial and contractual solutions to in life issues
  • Interface with Customers and internal departments to understand Contract Change / and additional service requirements and negotiate certain contract terms
  • Liaison with and escalation to relevant Group area for policy queries and act as a subject matter expert in managing the contract in accordance with appropriate Company Policies e.g. Commercial Policy
  • Implementation of best practice regarding Deal Risk: i.e. pro-active monitoring of key risks identified at bid stage and ensuring risks are identified, tracked and reviewed on a regular basis by the Account Team
  • Provide accurate feedback with assigned Legal Adviser to pre-sales functions regarding deviation from modelled solutions and issues in contract operation



What you’ll bring


  • Proven experience managing large and complex contracts
  • Good standard of drafting capability
  • Ability to work within senior teams and advise and escalate as appropriate
  • Ability to understand and manage complex risks and issues
  • Good communication skills and ability to operate across different levels of management and senior management
  • Understanding of P&L, Balance Sheet and associated internal finance systems
  • Excellent Project Management and planning skills on major contract negotiation
  • Experience of dispute resolution
  • “Can do” attitude to problem solving within team dynamic
  • Work closely and collaboratively with the assigned legal adviser.



Why should you join our Contract Management Function at Computacenter?


We are a company where people matter. We are diverse, flexible, and open. We are family friendly, supportive and offer flexible and home working. We have a can-do attitude, and we aim to support and grow our Computacenter family in whichever direction they choose to go, be that up or to a completely new part of the business.


Join us at Computacenter and you’ll feel right at home in an environment where you can work with freedom and flexibility in a team that is open, supportive and always on hand to help -as if they were family.

We’re proud that Computacenter is a place where people matter just as we are of our managers who are real advocates for their people, helping them to power their personal development and enabling them to reach their full potential.  We may be international in our reach and reputation, but we’re small enough for you to be able to influence what goes on and to make a real impact


Current information for our applicants


We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!



About us


Computacenter is a leading independent provider of IT infrastructure services, with about 18,000 employees worldwide and a global revenue of £6.7 billion (2021). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.


We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.


Interested in joining a company with a strong sense of community?


We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

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