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Lead Consultant

Location: UK - Mobile England | Job-ID: 188441 | Contract type: Permanet | Business Unit: Others


Job Introduction


As a founding UK ServiceNow partner, Computacenter’s ServiceNow Centre of Excellence has unmatched experience in helping customers maximise the benefits of the ServiceNow platform. We are a team of highly skilled Architects, Project Managers, Lead/Business Process Consultants and Technical Consultants responsible for helping Computacenter and our customers maximise the benefits of the ServiceNow Platform

We are an Elite ServiceNow partner and use the experience from hundreds of enterprise deployments of the Now Platform to help customers achieve successful transformation outcomes.




  • Providing advice and guidance to the customer on the best approaches for implementing ServiceNow in terms of:
  • ITIL best practice
  • ServiceNow best practice
  • Industry trends and use of ServiceNow
  • Providing business analysis to understand and document customer requirements
  • Establish current customer requirements and review any solutions already considered to meet the customer’s business needs
  • Finalise the requirements and agree the best approach for implementation of ServiceNow
  • Managing project tasks and timelines from Computacenter’s perspective
  • Be a single point of contact between the customer and internal Computacenter resources.


Skills and Experience

  • Relevant qualifications or accreditations in ServiceNow
  • In depth knowledge of the ServiceNow platform in ITSM and one other area
  • ITIL accreditation to at least ‘Foundation’ level and are well versed in ITIL disciplines
  • 3-5 years of experience in similar roles.



What we will give you

  • Excellent employee wellbeing and opportunities to make use of our hybrid work policy
  • Generous training allowance to fund professional career
  • Excellent track record in offering opportunities for progression internally
  • Excellent support so you always feel as part of the team and help is readily available
  • Diverse and inclusive team.


Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!


About us

Computacenter is a leading independent provider of IT infrastructure services, with about 18,000 employees worldwide and a global revenue of £6.7 billion (2021). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.


We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.


Interested in joining a company with a strong sense of community?


We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

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