Service Architect Graduate Programme

Location: UK - Manchester, UK - Hatfield, UK - London | Job-ID: 210388 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

Salary: £32,000

Location: Manchester (Primary), Hatfield or London

Contract type: Permanent

Application closing date: 13th December 2024 (Subject to close earlier based on application numbers)

Start Date: 1st September 2025

Recruitment process: Application and CV, Online testing, Video interview and Assessment centre

This role is based in our Service Design team, who are accountable for growing Computacenter’s Manged Services business by supporting sales in creating Managed Service designs that meet our customers current and future needs.

As a Service Architect graduate you will work across all areas of Computacenter to develop winning bids. Joining Managed Services division means you are at the heart of our business and will support with providing services for some of the world’s largest organisations help to keep the public safe, keep planes in the air, entertain the world and develop lifesaving drugs.  By the end of the 10-month programme, you will be helping grow Computacenter’s business by designing service solutions that help our customers change the world. As well as a long-term career moving off the programme into potential roles such as Service Architect, Lead Deal Architect or Pricing Architect with pathways to becoming future leaders of Computacenter. 

What you’ll do

Join the 10-month graduate programme and gain hands-on experience with our core service offerings, leadership development, and industry-recognised qualifications. With a high investment in training and development including offsite high-performance workshops at Loughborough University. You’ll:

• Build strong relationships across Computacenter to understand customer needs and deliver valuable solutions.
• Deepen your knowledge of technical services and commercial strategies to create impactful designs.
• Design cost-effective solutions and explore alternative options for better customer value.
• Develop your communication and presentation skills by sharing your designs with leadership and account teams.
• Analyse key metrics and trends to look for ways in which you can provide additional value and innovation to improve or grow services as part of a deal.
• Work in a global environment, collaborating with colleagues from locations like India, Spain, and South Africa.

What you’ll need

• You’ll need to have graduated by the start date in an ideally STEM based degree discipline.
• You’ll need to be a driven and self-motivated individual with an interest in IT and technology
• You’ll need to be a lateral thinker with attention to detail.
• You’ll need to enjoy working as part of a team and be able to build strong professional relationships at all levels.
• You’ll need to be driven, motivated and committed to providing outstanding levels of services.
• You’ll need to be adaptable to situations and be proactive in problem-solving and decision-making.
• You’ll need to be confident in speaking and delivering presentations to senior leaders and customers.
• You’ll need strong analytical skills.

About us

Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?
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