Pre-Sales Solution Lead - Cloud & Apps (Observability)

Location: GBR - CC Blackfr. CC, GBR - CC MiltonKeynes, GBR - CC Reading | Job-ID: 221206 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances

Life on the team 

Are you an experienced Presales or Solution Leader with a strong background in Observability technologies? 

We’re looking to grow our Cloud & Applications Solutions team with an exceptional Observability Solution Lead who can combine deep technical knowledge with strong commercial awareness and customer engagement skills. 

Our Cloud & Applications business helps customers build world-class software solutions and cloud platforms that enable them to transform, innovate and move their businesses forward. 

As a Presales Solution Lead, you’ll work closely with our Solution Sales Specialists and Account Managers, helping some of the world’s largest organisations understand their challenges, select the right technologies and access Computacenter’s Professional Services capabilities. 

What you’ll do 

• Work independently and alongside Solution Sales Specialists and Account Managers to identify, qualify and progress complex Cloud & Applications transformation opportunities. 
• Lead customer conversations around Observability, helping customers understand how the right technologies and services can address their business and technical challenges. 
• Position technologies from leading industry partners alongside Computacenter’s Professional Services and Cloud & Applications portfolio. 
• Attend customer opportunity and strategy meetings to understand and articulate business and technical requirements. 
• Build strong, lasting relationships with key customer stakeholders and become a trusted advisor on technical strategy. 
• Develop deep knowledge of our core Cloud & Applications go-to-market propositions and advocate for these across our sales community. 
• Support the growth of the Cloud & Applications Solution Area and contribute towards achieving its sales targets. 
• Bring the voice of the customer into internal discussions to help shape and develop our portfolio of services. 
• Represent Computacenter at partner boards, industry forums, events and conferences. 
• Act as a point of technical escalation and share your expertise across the wider business. 
• Help influence the future propositions and strategy of the Cloud & Applications Solution Area 
• Collaborate across Professional Services, Group Managed Services, Solution Leaders and Architects to help customers procure the right technology solutions and services. 
• Provide proposition, technology and market insight to Solution Sales Specialists across both new and existing customer opportunities. 

What you’ll need 

• Strong experience within Observability technologies and solutions, ideally gained within a presales, solutions or customer-facing technical environment. 
• Proven experience owning and developing senior customer relationships from a technology perspective. 
• Experience designing, positioning or selling compelling Observability solutions for enterprise customers. 
• The ability to identify and develop commercial opportunities around Observability technologies and services. 
• Experience working with customers to understand complex business and technical requirements and translate these into appropriate solutions. 
• Experience positioning Professional Services alongside technology solutions. 
• Strong commercial awareness with the ability to operate effectively across both technical and sales-focused conversations. 
• Excellent communication and stakeholder management skills, with the confidence to engage with senior customer and internal stakeholders. 
• A collaborative approach and the ability to work across sales, technical, services and partner teams. 

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments.  Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!