Account Manager

 Location: UK - London, UK - Reading, UK - Hatfield | Job-ID: 208294 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances

Life on the team

An exciting opportunity has arisen within Computacenter to join our Sector Division as an 'Account Manager'. The successful applicant will be to join our ITM Sector team, covering International, Techco, and Media.

You'll be working in a highly driven team with an incredible outlook and culture of succeeding together. In addition to the fantastic earning opportunities, clear career path, and exciting events and incentives throughout the year.

What you’ll do

• Manage customer liaison to transact complex services and complex solution sales to maximise profit.
• Responsible for sales documentation and methodology to enable the sales process and information.
• Engage with appropriate resources and management to ensure solution meets customer needs.
• Closes standard deals with a degree of complexity and opportunities to maximise profitability.
• Identify customer queries and resolve to enhance customer satisfaction.
• Accountability for all operational transactions to ensure ownership of customer.
• Proactively builds customer contacts and rapport across several customers, levels, and opportunities.
• Identify a broad range of opportunities and customers to develop sales campaigns.

What you’ll need

• Strong track record doing new business generation  
• Ability to build effective and constructive relationships across a number of customers and opportunities.
• Ability to manage customer expectations.
• Comprehensive understanding of Computacenter’s Solutions offerings and basic understanding of Services
• Commercial, Financial, and legal understanding
• Negotiation and influencing skills applied across the various customer organisations.
• Ability to build effective and constructive relationships across a number of larger and more complex customers and opportunities at all levels.
• Ability to resolve significant customer issues whilst moving the business forward.

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.