Installation Technician

About the role 

As an Installation Technician, you will provide a range of installation services relating to hardware and network technical support. 

Location: Los Angeles, CA

Salary range: $19 - $23/HR USD

What you’ll be doing 

• Provide desktop hardware installation services where basic technical skills are required.  
• Responsible for un-boxing and installing kit to desk and connecting peripherals, connecting power cables, and performing any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration can also be included. 
• Experience providing hands and eyes support. 
• Experience in remote call handling.  
• Evaluate and resolve end user tickets through ServiceNow.  
• Install and configure local and network-based printers and other IT equipment. 
• Responsible for physically connecting network cables from desktop clients to associated network points where required. The Installation Technician can be utilized within the overall design of a project rollout solution, for on-site desktop move requirements, on-site peripheral consumable maintenance and other functions. 
• Ability to diagnose and solve basic technical issues. 

What you have  

• Proven experience in IT Desktop Service environment. 
• Experience with ticketing systems such as ServiceNow.  
• You must be authorized to work in the United States. 

Bonus points 

• Possess a good understanding of computer systems, mobile devices, and other technologies. 

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us