Account Associate

Location

Tulsa, OK, US

Position Overview

The primary responsibility of the Account Associate (AA) is to assist the Client Director pod in handling Computacenter customer base and the sales of products and services. Account Associates are empowered to help & support the Sales process; making it easier for a Client Director pod to handle and seek out opportunities while the AA works on and coordinates any related activities or client needs. The Account Associate is required to work with various internal Departments as well as external Vendors; and continually call on, track & pursue all “working” sales opportunities in an effort to build customer satisfaction, assist in growing any additional sales opportunities within the client, and enable the sales pod to pursue new, strategic accounts.

Duties/Responsibilities

• Work alongside Client Director and Account Managers to deliver excellent service to existing customers and assist in driving new business within prospective target clients.
• Schedule and attend meetings with customers and prospective customers as requested.
• Maintain customer relationships by informing current and future customers of current promotions and new or upgraded products; responding to customer inquiries, emphasizing sale-able features, quoting prices and credit terms; motivating customers to buy; following up with potential/existing customers to assure customer success and resolve problems.
• Manage Existing Clients with Assigned Incumbent Client Directors & Account Managers: Account Associates will assist in running day to day activities, such as: pre-qualifying new opportunities within client infrastructure, coordinating internal resources for sales opportunities, work with the Inside Sales team regarding order tracking/reporting, conducting "up-sell" call campaigns, managing Accounts Receivable issues, and scheduling/inviting Clients for key events. From time to time, the Account Associate will be required to provide Proposals for solutions in tandem with the Client Director / Account Manager.
• Account Associates will assist in developing weekly customer meeting agendas, documenting meeting notes, managing follow up with task owners.
• Account Associates will be responsible to define and manage customer success for accounts that they are supporting alongside the Client Direct / Account Manager and account team.
• Understand and abide by all security and operational policies.
• Embrace and support Computacenter’s mission and core values.

Education & Experience Required

• Bachelor’s degree preferred      
• Legally eligible to work in the United States.

Skills & Competencies

• 1-2 years of professional experience
• Legally eligible to work in the United States   
• Technology background or experience is preferred           
• Exceptional written and verbal communication skills are a must, as well as outstanding interpersonal and problem-solving skills. 
• Keen ability to manage time effectively and prioritize appropriately.
• Must be highly organized.
• Professional self-starter, able to work independently and collaboratively with others.
• Ability to work independently and exercise discretion and personal judgment         
• Intermediate skills using Microsoft Office, Outlook, and the Internet.
• Ability to travel to meetings. Must have a valid Driver’s License.

WHY COMPUTACENTER?

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 15,000 people worldwide. In US we support some of the country’s best-known businesses with regional headquarters in both San Francisco & New York City and an Integration Center in Silicon Valley. www.computacenter.com/us

WE OFFER A GREAT BENEFITS PACKAGE!

There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, Computacenter provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind. 

You must be authorized to work in the United States.

Computacenter United States Inc. is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.

No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.