Warehouse Supervisor

 Location: UK - Hatfield | Job-ID: 215969 | Contract type: Standard | Business Unit: Others

Life on the team

An exciting and challenging opportunity has arisen for a Logistics Supervisor to join the Hatfield UK Break-Fix Service. This role will primarily support and oversee the Goods In and Goods Out processes, ensuring efficient operations and outstanding service delivery.

We’re looking for a self-driven, highly organised individual with strong leadership and logistical expertise. The ideal candidate will possess excellent communication skills, be proactive in driving process improvements, and thrive in a fast-paced, service-oriented environment.

Location: Hatfield (HQ)

Working hours: 07:00 - 15:00

What you’ll do

• Manage the day-to-day operations of the Goods In/Out areas.
• Ensure service level agreements (SLAs) are met consistently.
• Align team resources effectively to meet changing demand levels.
• Liaise with internal stakeholders to resolve queries and support high-priority tasks.
• Promote and participate in cross-training and continuous personal/team development.
• Maintain high levels of stock accuracy and picking efficiency.
• Oversee domestic and international shipments via multiple courier partners.
• Manage vendor repair returns, both in and out of warranty.
• Oversee SWAP repair returns to relevant stock locations.
• Ensure biannual execution of SLA stock placement initiatives by Stores teams.
• Produce and present Key Performance Indicators (KPIs).
• Apply manual cost charges where applicable.
• Conduct 1-2-1s and manage team performance effectively.
• Lead and document team briefings both verbally and in writing.
• Ensure strict adherence to health and safety regulations.
  Maintain compliance with BSI standards.
   

What you’ll need

• Proven experience in logistics or warehouse supervision.
• Strong leadership and people management skills.
• Excellent problem-solving abilities with a proactive, adaptable approach.
• Proficient in Microsoft Office applications (Outlook, Teams, Excel, Word, PowerPoint).
• Experience with systems such as SAP, ServiceNow, ITSM, WMSC, or MRP is advantageous.
• Excellent verbal and written communication skills across all levels.
• Passionate about continuous improvement and implementing best working practices.
• Customer-focused mindset with a commitment to service excellence.

If you're a motivated logistics professional ready to take on a supervisory role with scope for impact and growth, we’d love to hear from you.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

Our business may be about technology, but first of all it’s about people

With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!