Technical IT Apprentice

Location: UK - Hatfield | Job-ID: 200595 | Contract type: Fixed Term Contract | Business Unit: Inhouse IT

Technical IT Apprentice

Salary: £17,000

Start date: 4th September 2023

Location: Hatfield

Programme length: 18 Months

Contract type: Fixed term

Application process: This will involve an online application and an interview. Please also note there will additional screening require from our training provider.

Our team

During this apprenticeship, you will be part of a team responsible for the management and development of business apps (applications) used by Computacenter employees and customers. Some of the core service platforms that you could use are, Cyberark, ScienceLogic, Citrix and Moveit.

About the apprenticeship Programme

For the duration for your programme, you will be studying towards a Level 3 Information Communication Technician qualification. Throughout your apprenticeship you will dedicate 80% of your time in work and 20% studying toward your qualification.

What you’ll be doing

As an apprentice, we will give you an overview of applications and the work involved in their development and support. Working with you, we want to help you develop your skills in line with the areas that interest you.

• Working with the manager and the team to help and support with business applications
• Learning how to be hands on for any technical work that needs to be done including pro-active maintenance, resolving customer challenges, and working closely with the design and provisioning teams.
• Analyse, Document, and report on work completed to ensure compliance with Company and Customer Procedures.
• Ensures that operational documentation is up to date and to meet customer and contract requirements.
• Provides guidance and advice to less experienced colleagues to ensure consistent approach.
• Escalate issues in line with company processes to ensure customer demands are met.
• Able to communicate on issues with the manager or your Buddy
• Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
• Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation

What should you bring with you?

As well as a strong interest in IT, you should be able to demonstrate the following.

• Minimum of two GCSE’s graded 4–9 (C-A*) including English language and Maths
• Works under general supervision.
• Demonstrates analytical and systematic approach to resolving complex problems and assignments.
• Takes initiative in identifying and negotiating appropriate development opportunities.
• Demonstrates the ability to absorb and apply technical information.
• Demonstrates an organised approach to work.
• Awareness of health and safety at work.
• Ability to assimilate and learn new technology

What we can offer you:

What we can offer you:

Whilst this is an 18-month contract and we cannot guarantee a permanent job at the end, if you work hard and push yourself in work and on the programme then there is every chance of securing a fantastic role at the end of the apprenticeship. 

During your apprenticeship, you will have access to the following:

• Ability to get involved in a variety of different inclusion programmes including our internal Future Talent Community and Employee Impact Groups for Gender, Ethnic Diversity, Accessibility & Well-being, and LGBTQ+ where you can play a key role in helping to shape things like company policy and procedures, training and development, and social events
• Assigned to a mentor and a buddy to support you throughout the programme and beyond
• Flexible employee benefits scheme, corporate discounts from well-known retailers, an employer pension and great work-life balance arrangements
• The opportunity to work for a company that is leading the way with its sustainability Strategy: ‘Winning Together for our People and our Planet’ and who also helps customers to meet their sustainability objectives through some of our solutions, helping drive change on a global scale.
• A close-knit apprentice community to support and develop you throughout your programme. This also includes office-based lunches/socials, and a monthly apprentice community call with guest speakers, games, and training sessions.
• Opportunity to get to know your fellow apprentices across the country.
• Investment in your personal development by having the opportunity to attend additional training courses, which could include workshops on subjects like presentations or building your confidence.

Please note that for successful applicants, offers will be conditional on passing additional eligibility checks with our training provider.

For more information, please visit https://www.computacenter.com/who-we-are and also take a look at our LinkedIn and Instagram to see what you can be part of! #CCFutureTalent

Current information for our applicants

Join us and you will be joining an exciting and inspiring work environment where our can-do culture will empower you to actively shape our digital future. All while you build an amazing career! Our business is technology, but fundamentally we’re people dealing with people. Our interest in our talented people is genuine and extends beyond just their skills and experience. To us, your personality, character, and perspective equally matter, and we know that our people do their best work for our customers when they bring their authentic selves to work. Here, at Computacenter, people really do matter!