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Team Manager

Location: UK - Hatfield | Job-ID: 17761 | Contract type: Standard | Business Unit: IT Service Delivery/Managed Services

 

Team Manager
(Application Packaging, Test & Validation Management and Hardware Lifecycle Management)


There is a new opportunity for an ambitious and motivated individual to join Computacenter Hatfield as a Team Manager. This role requires one to be comfortable and accountable for their own work and have experience in managing, developing and coaching a team of staff and implement performance management solutions where required. The teams are within Managed Services, based in Hatfield you would also be required to manage teams in Manchester, Milton Keynes and Nottingham, with likelihood of weekly travel if needed. 

 
Role requirements:


•    Develop and motivate team to help ensure the delivery of function and business targets
•    Assess situations, issues and opportunities and escalate when appropriate
•    Acting as a point of escalation on complex issues and providing appropriate support to other team members
•    Maintain confidentiality in all business related matters
•    Liaise with colleagues to ensure best practice and continual improvement in delivery of service to the business
•    Establishes productive relationships and networks at Senior Management level to build and maintain customer relationships


Ideal Candidate 

We are looking for someone who has experience at management level and can motivate and drive the team forward which in turn shall push the service forward. Whilst meeting SLA and looking at cost saving you will be expected to pick up new ideas, improvements and implement them into the service. It is a diverse team which is expanding and it is important to be able to maintain the work flow whilst looking for opportunities. Experience in relationship building will be a skillset required working at this level as will a foundation in ITIL. The team you shall be working with is Application Packaging, Test & Validation Management and Hardware Lifecycle Management. Experience and knowledge of deifferent IT teams is beneficail for this role.

 


 

 

Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.

 

However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.

 

That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.

 

We are still looking forward to getting to know you!

 

About us

Computacenter is a leading independent provider of IT infrastructure services. We have about 16,000 employees worldwide who are accompanying our international customers on their path to digital transformation.

 

Our team of professionals serves corporate and government clients in a variety of industries. We support around 4.2 million users from our Global Service Desk. They are in more than 70 countries and speak 30 languages.

 

At our service desk locations, you can expect a dynamic, international and informal work environment with flexible work schedules and various offers for professional and personal development. Our informal atmosphere and the strong feeling of belonging makes you feel like being part of a great community.

 

Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether

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