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Service Manager - Finance

Location: UK - Hatfield, Germany - Ratingen, UK - Manchester | Job-ID: 41505 | Contract type: Standard | Business Unit: Inhouse IT

 

HIGH LEVEL DESCRIPTION OF THE ROLE

 

As the SM for Finance you are acting as the key engagement point into GIS on a day to day basis. You will understand all services provided into our Finance area and will assure continuous improvement as well as service performance reporting. So we gain a good understanding of the effectiveness we are providing. Is accountable to establish a roadmap based engagement process with the respective stakeholders, forms a roadmap with a 12 month view into the future. Set’s the priorities for Finance within GIS.

 

LIST ACCOUNTABILITIES

 

Ensure service obligations understood, agreed and met, hold regular service reviews with all key stakeholders

 

  • Identify and drive optimizations of GIS service delivery (Service Improvement Plans)
  • Have a 12 month rolling roadmap in place, fully prioritised and transparent communicated to all involved and interested.
  • Set priorities in GIS for Finance, have full transp. of all demand

 

THIS ROLE WILL REPORT INTO?

 

GIS Senior Service Manager Business Services

 

THE IDEAL CANDIDATE

 

Good knowledge and understanding of Finance and their priorities and challenges

 

Is a influencer/challenger and advocate of GIS services and services delivery capabilities into Finance. Can build and manage relationships, can manage and negotiate conflict

 

Commercially driven, understands the market & challenges CC acts in

 

Solution oriented, structured and organised

 

2-3 years experience in a service management or similar role

Fluent English

 

Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.

 

However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.

 

That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.

 

We are still looking forward to getting to know you!

 

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 16,000 employees worldwide and a global revenue of £5.05 billion (2019). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

 

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

 

Interested in joining a company with a strong sense of community?

 

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether

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