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Senior IT Business Analyst

Location: UK - Hatfield | Job-ID: 134623 | Contract type: Standard | Business Unit: IT Project Management


The BSU systems teams is a small but growing team of multi system, system specialist within the Business Unit systems function within GIS that is responsible for core business applications that are aligned to specific business unit(s).

We are looking to recruit a competent Business Analyst to focus on the transformation of internal systems within Computacenter, identifying improvements, creating solutions and implementing changes. Improving processes and system tools to support the business in driving efficiencies. This is an excellent opportunity to drive and shape how we deliver better services to our customer’s through internal evolution and change.

You will provide analysis of requirements from a variety of different business areas, designing technical solutions based on either existing or new systems, working with a variety of different technologies, and in some cases owning and managing all aspects of the technical solution delivery within a project working with cross-functional project teams across IS and the business, and external system partners (cloud solution vendors).  


What you’ll be doing

  • You will understand and document any requirements and improvements
  • Collaborate with the project teams and business areas to understand and define the business system requirements.
  • Creating the business requirement functional specification, including use cases, user journeys, dataflows, UX design - wireframes.
  • Working with the technical teams & external partners (vendors) to define the technical design for the solution, including estimation of cost, effort & timescales.
  • Manage the delivery of the solution and ensuring the successfully testing of the technical solution prior to business acceptance testing.


What you’ll bring

  • Broad knowledge of business analysis - At least 5 years’ experience in a BA role.
  • Experience in delivering solutions working across different platforms and technologies.
  • Excellent documentation, communication, and interpersonal skills.
  • System integration experience – i.e. knowledge of API’s, ETL and interface definitions.
  • Experience with working with Cloud solutions (desirable, not essential).
  • Experience in driving projects


Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!


About us

Computacenter is a leading independent provider of IT infrastructure services, with about 18,000 employees worldwide and a global revenue of £6.7 billion (2021). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.


We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.


Interested in joining a company with a strong sense of community?


We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

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