Senior IT Asset & Configuration Management (ITAM) Analyst

 Location: UK - Hatfield, UK - Milton Keynes, UK - Nottingham | Job-ID: 216731 | Contract type: Standard | Business Unit: Information Technology

Life on the team

• Location: Hybrid role - Hatfield, Milton Keynes, Nottingham

You’ll join a collaborative IT Operations team where IT Asset Management plays a strategic role in controlling cost, reducing risk, and supporting business decisions. The team works closely with procurement, finance, security, and technical teams, with a strong focus on continuous improvement, data quality, and doing things efficiently and effectively.

What you’ll do

• Manage the end-to-end lifecycle of hardware and software assets
• Maintain accurate asset and CMDB data using ITAM and ITSM tools
• Ensure compliance with software licensing, governance, and regulatory requirements
• Support internal and external audits and risk mitigation activities
• Analyse asset usage to identify cost optimisation opportunities
• Produce clear reporting on inventory, compliance, usage, and financial impact
• Support budgeting, forecasting, and vendor discussions with data-driven insights
• Improve ITAM processes, standards, and automation
• Act as a subject matter expert for ITAM tools and CMDB processes
• Assist with testing of tooling integrations and CMDB-related processes

What you’ll need

• Ability to obtain or hold UK Government Security Clearance
• 3+ years’ experience in IT Asset Management or a related discipline
• Experience with ITSM/ITAM tools (e.g. ServiceNow, Remedy, Snow)
• Strong understanding of asset lifecycle management and software licensing models
• Knowledge of hardware lifecycle management and vendor contracts
• Strong analytical, problem-solving, and reporting skills
• Advanced Excel skills; Power BI experience desirable
• Excellent communication and stakeholder management skills
• High attention to detail and ability to work independently
• Desirable: ITIL 4, ServiceNow certifications, managed service experience, CMDB expertise, and process improvement experience.

If you’re looking to make a real impact in a senior ITAM role with strong visibility and influence, we’d love to hear from you.

Do you have any questions? Feel free to contact JAGDEEP.BHANGAL@COMPUTACENTER.COM!