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Senior Business Systems Analyst - Product and Sales Systems

Location: UK - Hatfield | Job-ID: 134721 | Contract type: Standard | Business Unit: Inhouse IT


Senior Business Systems Analyst – Product and Sales Systems


At Computacenter, you will have the chance to help drive our business in to the future as part of a global delivery team. We are going through a period of major change and investment in our systems, and we are recruiting innovative people to join us on our journey. 


In the Senior Specialist role, you will elicit, define, and deliver change to elate our internal stakeholders as well as our customers. We are seeking analytical, hands-on individuals with a passion for technology, keen to work within a diverse systems landscape. You must be adaptable, keen to learn new skills and platforms and motivated to deliver excellence.


Does this sound like you? Then please read on!


Working in a hybrid role (in the office when you need to be, or want to be, else working from home) you will work closely with the stakeholders in our technology sourcing business, to analyse, develop and innovate solutions on our web shop, quoting and ordering systems and a significant number of other home-grown applications and platforms.
This is an exciting opportunity to join the Operational Delivery function, where as part of a growing team, you will be given autonomy and freedom in your role to help shape and drive Computacenter’s vision. 


Your Skills
•    Analytical thinker with strong commercial awareness.
•    Demonstrable experience in defining and driving change across multiple platforms.
•    Able to work with stakeholders to define use cases, user journeys.
•    Understand the stakeholder perspective but be prepared to challenge the status quo.
•    Able to clearly articulate clear requirements to internal teams, development partners, and offshore teams.
•    Able to recognise business challenge, investigate where we can leverage our platforms, run POC’s and present those opportunities back to our stakeholders.
•    Excellent documentation, communication, and interpersonal skills.
•    Work closely with development teams to ensure that required outcomes are realised, extensible and are consistent with the Computacenter strategy and systems roadmap.
•    Excellent analytical, and creative problem-solving skills.


The Ideal Candidate

The successful candidate will have at least 5 years’ experience, ideally working across a range of different platforms and technologies. You will need to have expert knowledge of requirements gathering, running POC’s, working with user stories/journeys, as well as excellent communication and influencing skills. This role will require occasional travel overseas to other CC locations.


•    E-Commerce, or order management/supply chain experience.
•    UX design experience (including prototyping/mock ups).
•    SAP E-Commerce Cloud (Hybris) and/or Salesforce.
•    Understanding of integration (applications/middleware)
•    Cloud service integration.
•    Background in applications development (developer experience).


Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!


About us

Computacenter is a leading independent provider of IT infrastructure services, with about 18,000 employees worldwide and a global revenue of £6.7 billion (2021). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.


We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.


Interested in joining a company with a strong sense of community?


We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

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