Senior Business Strategy & Communication

 Location: UK - Hatfield, UK - London, France - Paris, France - Roissy, UK - Mobile England | Job-ID: 204032 | Contract type: Standard | Business Unit: IT Service Delivery/Managed Services

Life on the team
responsible for managing, planning and implementation for key organisational initiatives as assigned by CCO to drive efficiency and effectiveness.
•    Overseeing and managing high priority initiatives aligned to the GTS objectives that champion the needs of our employees, internal and external stakeholders.
•    Develop and create purposeful proposals that will deliver against the CCO’s strategies. Working with team and business stakeholders to agree position before signing off. 
•    Monitor timescales with relevant internal and external participants, driving forward the appropriate action and responses, and driving continuous improvement.
•     Directing steering groups to help identify, establish, and overcome business challenges.
 
Ensure effective relationships and communication with partners or external stakeholders, i.e customers,  and that CCO/ GTS business objectives, the USP we offer, and the inflight initiatives are understood. 

•    Ensuring effective communication and reporting to the senior leadership team.
•    GTS vision and USP are clearly engrained – top down and bottom up. 

What you'll do
•    GTS vision and purpose - Work within the GTS Leadership Team to create, agree and communicate our vision. 
Key Levers - Identify and prioritise strategic opportunities to grow the business and manage any associate risks. i.e., customer improvement plans, partner acceleration.

•    Decision making framework - Create and measure (on-going) the analysis of data and KPI lead indicators, to assist effective decision-making and strategic planning. i.e. operational costs optimisation; LTS, GPM, SG&A etc.
•    Engagement - Generate insights and ideas for CCO to further develop leadership profile within and outside the organisation e.g., organisation of relevant leadership events.
o    Develop tangible and compelling themes and messages for internal and external consumption.
o    Leverage the virtual and or direct teams for effective delivery of strategic or tactical plans.
Future Talent – emerging talent programme designed to attract and develop the next generation of business leaders. 
Team management & leadership.
Identify appropriate team structure and roles.
Lead and develop direct team to create a high-performance culture

•    GTS employee satisfaction X  engagement X
•    GTS customer (internal & external) satisfaction X
•    GTS partner satisfaction X
•    Deliver on promise to implement projects on schedule, on budget and meeting project objectives. 
•    Grow and diversify GTS’s global portfolio integrating through the business where possible.
•    Promote GCOs work globally to influence and retain visibility.

What you'll need
•    Strategic and Analytical overview - create a vision and get others to buy into the vision. 
•    Collaborative Stakeholder Management - build and maintain effective working relationships across different internal and external stakeholders. 
•    Problem Solving & Creative Thinking – raise the bar to transform creative ideas into practical reality. 
•    Communication - Ability to get a message understood clearly by adopting a range of styles and techniques appropriate to the audience. 
•    Planning and Organising - Able to think ahead to establish an efficient and appropriate course of actions.
Lead and inspire – to drive success and one team attitude.

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.