Senior Business Analyst

 Location: UK - Hatfield | Job-ID: 213084 | Contract type: Standard | Business Unit: Project Management

Life on the team 

Based in Hatfield (with some hybrid)

Working collaboratively with a range of stakeholders to ensure that requirements are accurately captured, validated and well understood, aligning these to business goals and departmental goals, enabling the business strategy and long-term plans. Your high-quality analysis and documentation will support the business in making informed decisions, supporting GIS in delivering excellence in technology that drives exceptional outcomes, value and experiences. 

What you’ll do 

As a Senior Business Analyst, you will be working on high profile, complex projects capturing high-quality process flows, requirements for a variety of engagement types. 

• Working with a range of stakeholders both internally within Group IS and across the business to define high-level requirements, processes, user stories and identifying pain points of existing processes.  

• Responsible for requirement elicitation and validation on a variety of diverse, complex and high-profile engagements.  

• Identifying and addressing the root causes leading to more sustainable and long-term improvements  

• Write high quality requirement documents, use cases and produce clear process flow documents.  

• Performing GAP Analysis  

• Foster collaboration and trust by providing clear communication consistency and reliable results. 

• Adopt best practices and frameworks supporting our strategic tools and standards.  

• Utilizing a range of Tools and Methodologies.  

• Working with the internal/external teams to review solutions and to hand over requirement specifications for the delivery phase.  

• Comply with both internal and external standards such as security, legislation, and best practice.  

• Cross functional and cross-country team collaboration with a wide range of stakeholders. 

• Strategic Alignment – keeping the future in mind. 

• Identifying opportunities and solutions that align to company objectives.  

What you’ll need 

Essential Skills 

• Experienced senior business analyst, delivering enhancements in medium to large companies (5+ years) 

• Highly motivated and organised with a systematic approach.  

• Have a high level of emotional intelligence, supporting stakeholders in making informed business decisions. 

• Excellent time management and organisational skills; capable of managing multiple projects.  

• Strong communication skills, able to interact with diverse and senior stakeholders and build good relationships quickly.   

• Have an inquisitive mind and a friendly attitude.  

• Able to see the bigger picture while understanding and managing complex requirements.  

• Strong critical thinking skills; effectively translate business and technical requirements.  

• Ability to piece together information from multiple sources, processes, and systems.  

• Proficient in writing high-quality requirement documents, use cases, and clear process flows.  

• Experience in designing business processes, perform requirements analysis and running workshops.  

• Capable of driving and influencing others in both IS and business to meet deadlines.  

• Developed best practice processes and procedures.  

• Experience of developing best practice processes and procedures.  

Desirable 

• Experience of working on large projects across multiple countries and time zones 

• IIBA certification 

• LEAN Six Sigma certification 

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.