Scrum Master

Location: UK - Hatfield | Job-ID: 219806 | Contract type: Standard | Business Unit: Project Management

Life on the team

Computacenter is embarking on a significant global business transformation programme, creating an exciting opportunity for an experienced Scrum Master to join our Project 252 team.

Working within the Campaign to Close (C2C) and Managing Customer Lifecycle (MCL) value streams, you will help drive the successful delivery of Salesforce-focused transformation initiatives that support the future growth and evolution of our business.

This is a high-profile role within a multi-year programme that has strong executive sponsorship and widespread business visibility. You'll work closely with Product Owners, Functional Consultant, Salesforce specialists, delivery teams and strategic partners to enable Agile delivery and ensure teams consistently achieve successful outcomes.

What you'll do

As a Scrum Master, you will be responsible for facilitating Agile delivery across multiple workstreams and creating an environment where teams can perform at their best.

Key responsibilities include:

• Facilitating Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives and backlog refinement.
• Enabling teams to deliver against sprint commitments and programme objectives.
• Coaching teams on Agile principles, practices and continuous improvement.
• Identifying and removing blockers that impact delivery.
• Supporting Product Owners and Business Analysts to maintain prioritised, delivery-ready backlogs.
• Managing risks, dependencies and impediments across multiple teams and workstreams.
• Tracking sprint progress, velocity and delivery outcomes.
• Providing clear reporting and delivery visibility to programme leadership and stakeholders.
• Coordinating delivery activities across development, testing, release and operational readiness teams.
• Driving improvements in Agile maturity, delivery predictability and team effectiveness.

What you'll need

Essential

• Certified Scrum Master qualification (CSM, PSM, SSM or equivalent).
• Proven experience as a Scrum Master within large-scale enterprise environments.
• Experience supporting complex business or technology transformation programmes.
• Strong Agile coaching and facilitation skills.
• Experience managing delivery risks, dependencies and competing priorities.
• Excellent stakeholder management and communication skills.
• Experience working within large matrix organisations.
• Ability to work effectively with globally distributed teams and stakeholders.

Desirable

• Experience delivering within Salesforce environments.
• Salesforce transformation programme experience.
  Experience working with Product Owners, technical teams and third-party delivery partners.
• Knowledge of Sales Cloud, CPQ, Customer Lifecycle Management or similar business transformation initiatives.
• Exposure to enterprise systems and integration programmes.
• Project delivery qualifications such as AgilePM, PRINCE2 or similar.

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

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