Partner Manager

 Location: UK - Hatfield, UK - London | Job-ID: 205002 | Contract type: Standard | Business Unit: Sales

Life on the team
A new and challenging opportunity has arisen for a Partner Manager to join our dynamic and busy Services Partnering Team within our Business Engagement and Take-On Division. The successful individual will be responsible for delivering Partner Management, Business Management, Relationship and Program management with our key partners within the Managed and Professional Services businesses across our International business.

The role is highly varied and will operate across the Computacenter Group to manage our Partner Relationship frameworks, manager our partner catalogue and drive consistency of ways of working across the globe.

What you’ll do

• Build, maintain and develop the Services Partner Framework with a focus on in life service improvement, innovation and compliance, including contract and SoW management.
• Drive consistent ways of working and implement standards across Services Partnering that enables the team to gain efficiencies, prioritise effort and avoid duplication.
• Develop frameworks, agreements and pricing strategies that keep us relevant and competitive in the market.
• To understand, develop, retain and grow a partner eco-system, which helps our sales and service management teams to win, renew and innovate on our customer commitments.
• Drive standardisation of partner engagement, contracting approach and ongoing relationship management across partner eco-system, domestically and internationally. 
• Provide regular measurement and monitoring to ensure commercial and contractual risks are mitigated and managed.
• Drive our partner eco-system to deliver Continual Service Improvement, balancing costs and quality appropriate to the service and customer requirement.

 
What you’ll need

• Experience of managing a partner, or partner eco-system for commercial and contractual purposes across International business.
• Experience of managing multiple stakeholders to drive programmatic success
•  Proven experience of delivering high standards of customer service
• Excellent interpersonal, literacy and numeracy skills and ability to build relationships at all levels
• Ability to learn, develop and grow in a fast paced environment
• Willingness to ‘get things done’, with a high level of adaptability and flexibility
• Excellent presentation and communication skills with the ability to proactively engage with internal and external contacts
• Highly motivated with a proactive approach to personal development, with a ‘growth mindset’
• Positive and proactive attitude with a drive for continual improvement
   

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.