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PMO Analyst

 Location: UK - Hatfield | Job-ID: 206362 | Contract type: Standard | Business Unit: Project Management

Life on the team

The PMO function is an integral part of the Service Development & Major Change (SD&C) team within Computacenter’s Group Information Services (GIS).


We provide support across GIS as a source of project management guidance, expertise & tools, continuing to use & evolve the development & change framework (DCF) to ensure appropriate governance is in place. We develop best practice whilst also recognising the need for a pragmatic approach to project management - all projects are different and may require flexibility to meet the stakeholder’s needs & required outcomes.


Promoting a culture of collaboration & continuous improvement is important within the PMO. Although we are a relatively small team of 7, we make a difference, and we care about providing the highest level of service to our colleagues across GIS and wider Computacenter. Teamwork, knowledge-sharing and proactivity are essential to be a success within the team.


The role

The PMO function has been evolving of late and is still on a journey to maturity, so this is an exciting time to join the team and to bring your own perspective and PMO experience. There is a lot to learn, which means the onboarding and training period may be longer than in some other roles – full on-the-job training is provided however you will need to be focused on your own development, curious and tenacious.

Team members are based in France and in the UK at present, with Computacenter’s Hatfield office being the UK team ‘hub’. Hybrid working is the norm, and you can typically expect to work in the office 2 or 3 days a week however this will vary depending on specific projects/work activities.


The PMO team are uniquely placed within GIS. We are involved with a multitude of projects end to end, from small internal infrastructure projects to new customer or acquisition projects and complex, strategic programmes of work across multiple business areas, countries and technologies. This provides a great opportunity to develop an understanding of Computacenter, to support your future career development.

The reputation of the PMO continues to grow as it becomes ever more focused on adding value. The future will bring a broader remit and great opportunities for team members to enhance their skill sets and demonstrate their capabilities across GIS and beyond.


What you’ll do

  • Build understanding and confidence in the Development & Change Framework (DCF) & associated tools such that you can perform your PMO role effectively, as a recognised subject matter expert.
  • Champion, embed and work to support the evolution of the DCF, actively seeking feedback from across GIS.
  • Undertake quality assurance activity to maximise the effectiveness of the DCF governance approach.
  • Provide timely and accurate support in relation a variety of requests for: resource, systems access, budget codes, project setup, sharepoint, effort recording etc
  • Support the creation of monthly PMO/Exec level reports and ad hoc MI – gathering & collating input, creating report slides, arranging review meetings etc as required.
  • Financial governance activities, working with project and finance specialists within CC.
  • Onboard and train new PMs/PMOs effectively, providing ad hoc training or planned training sessions for larger groups as needed and create any training materials required.
  • Demonstrate effective stake holder management.
  • Support positive communication and team-working within the PMO team, actively contributing to Team Meetings & supporting PMO colleagues as required.
  • Develop and document PMO related processes and templates to support the upkeep of the PMO configuration library, using this as a mechanism to define and promote best practice.
  • Facilitate lessons learned activities.
  • Additional ad hoc support to business function and programmes/projects which impact PMO, the DCF, SD&C and/or Internal Projects, as directed by Head of PMO.


What you’ll need

Required Skills:

  • Proven experience of working in a Project Management Office and/or working as a Project Officer supporting the deliveries of complex technical programmes in a global environment.
  • Excellent time-management & organisational skills.
  • Proven ability to prioritise workload & multi-task as needed.
  • Proven experience of working collaboratively to achieve required outcomes on time, to budget, to quality standards.
  • Demonstrable experience in communicating with senior stakeholders with clear written and verbal reporting skills.
  • Excellent numeracy skills and a keen eye for detail.
  • Comprehensive understanding of project delivery methodologies, artefacts and terminology. PRINCE 2 certification is desirable but not essential.
  • Evidenced track record of executing PMO compliance and assurance, with a strong governance background.
  • Experience of working effectively as part of an international team in a hybrid office/remote working context.


Essential IT skills:

  • MS Office suite: Outlook, Powerpoint, MS Word with stong experience/skill in Excel & Sharepoint.


About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business. 

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