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Lead Operational Architect

Location: UK - Hatfield | Job-ID: 45321 | Contract type: Standard | Business Unit: Others


Lead Operational Architect


Accountabilities –

  • Provide high level consultancy role within specialist area to peer group, customers and if applicable direct reports. 
  • Manage and implement projects relevant to specialist  area
  • Manages, develops and coaches team of staff and implement s performance management solutions where required
  • Develop and motivate team to help ensure the delivery of function and business targets.
  • Assess situations, issues and opportunities and escalate when appropriate.
  • Acting as a point of escalation on complex issues and providing appropriate support to other team members
  • Maintain confidentiality in all business related matters.
  • Liaise with colleagues to ensure best practice and continual improvement in delivery of service to the business.
  • Establishes productive relationships and networks at Senior Management  level to build and maintain customer relationships
  • Responsible for managing budget/ P&L to maintain spend in line with budgetary limitations
  • Responsible for the adoption of CC best practice and service offerings to ensure consistency of service. 
  • Makes decisions which impact on the success of assigned projects i.e. results, deadlines and budget.
  • Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation.

Performance Indicators –

  • Team and individual objectives fulfilled and delivered to recognised standard.
  • Contribute to business strategy in order to help grow and develop the business
  • Feedback from managers, peers and customers demonstrates ongoing credibility
  • Demonstrating a creative and analytical approach to problem solving
  • Taking ownership of queries and managing through to a prompt resolution
  • Develop effective working relationships through influencing and advising
  • Performing as a credible capable professional and an expert in the relevant field.

Knowledge, Skills & Experience –

  • Fully qualified in relevant professional qualification
  • Advanced academic background, preferably to good degree level or equivalent
  • Proven  track record of  work experience in a challenging commercial environment
  • Proven commercial acumen
  • Good working knowledge of relevant functional systems
  • Experience in dealing with and influencing multi -tier management
  • Experience of developing best practice policies and procedures for functional area


Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.


However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.


That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.


We are still looking forward to getting to know you!


About us

Computacenter is a leading independent provider of IT infrastructure services, with about 16,000 employees worldwide and a global revenue of £5.05 billion (2019). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.


We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.


Interested in joining a company with a strong sense of community?


We’re growing. We’re hiring. We encourage. We empower. We support.

Apply now »