Junior Business Analyst

 Location: UK - Hatfield | Job-ID: 213250 | Contract type: Standard | Business Unit: Information Technology

Life on the team

Based - Hybrid - but base location is Hatfield (hertfordshire) so needs to be commutable

You’ll be working collaboratively with a range of stakeholders to ensure that requirements are accurately captured, validated, and well understood, aligning these to business goals and enabling the business strategy and long-term plans.

Your analysis and documentation will support the business in making informed decisions, supporting Group IS (GIS) in delivering excellence in technology that drives exceptional outcomes, values, and experiences.

What you’ll do

• As a Junior Business Analyst, your role entails the capturing of business requirements for various engagement types, such as supporting business cases, proof of concept and projects.
• You will ensure these requirements are validated, aligned, and documented in preparation for handover to Business Stakeholders, engagement leads, or technical Teams.
• Key responsibilities to include:
• Collecting and validating requirements through root cause analysis and the examination of data, processes, workflows, and gaps.
• Documenting process user stories
• Combining the reviewing information from multiple sources, processes, and systems.
• Create and maintain quality requirements documents, user cases, and generating clear process flow documents in standardised formats.
• Work collaboratively with the internal and external teams to validate and rationalise requirements, review options, obtain relevant approvals, and transfer requirement specifications seamlessly.
• Establish and nurture close working relationships with stakeholders to understand requirements and challenges.
• Facilitate stakeholder interviews and workshops, whilst fostering team collaboration and sharing best practice.
• Align with department and business objectives, identifying risks and opportunities and promoting best practice.
• Manage customer expectations through timely delivery and effective communication.
• Encourage a culture of continuous improvement.
• Support coherence in cross-functional teams to interpret and translate data into simplified and comprehensible requirements.

What you’ll need

Essential skills:

• Have an inquisitive mind and eagerness to learn and grow.
• Be a highly motivated and focussed person with an organised and systematic approach.
• Excellent interpersonal skills, being able to communicate effectively at different levels and quickly build great working relationships.
• Analytical approach to problem solving
• Collet and review information across multiple sources, processes, and systems to find patterns in data.
• Have the ability to document processes, perform requirements analysis and run interactive interviews.
• The capability to write high quality requirement documents, user cases and produce clear process flow documents.
• Have excellent time management and prioritisation skills
• Adaptable and ability to remain calm under pressure
• Be an active listener with a success orientated mindset

Desirable experiences:

• Experience of working with multiple teams.
• Experience of upholding established Business Analyst best practice.
• Knowledge or experience of working with different frameworks and [processes. E.g.: Agile,

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.