International Commercial Manager

Location: UK - Hatfield, UK - Edinburgh, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading | Job-ID: 210043 | Contract type: Standard | Business Unit: Finance & Accounting

Life on the team

International Commercial Manager (German speaker)

The Business Partnering services we aim to deliver to the business areas we support are “Business Performance Management” and “Decision Support”. We aim to underpin with straightforward and proactive engagement and a good business understanding.

We work with our colleagues in Finance Operations team to deliver these services. Our functions divide into Accounting, Assurance and Business Partnering Services.

As a minimum we deliver timely, reliable and accurate information to the business, and where we can ETB2ABO we also aim to provide interpretation and insight into your business and supporting and challenging our stakeholders’ business decisions from a financial perspective.

What you’ll do

• You will own the commercial relationship with the customer.
• Negotiate changes with the customer and manages the commercial change process.
• Agree appropriate margins/pricing with the Computacenter account team.
• Drive commercial behaviours and thinking across Service Management

Key Accountabilities

• Owning the end-to-end commercial process with the customer.
• Drive profitability and growth through effective customer negotiations and ISP cost management.
• Manage (or delegates the management of) the customer billing & PO processes.
• Manage the commercial change process to ensure all cost and revenue changes  are documented and approved.
• Collaborate with the International Commercial Manager & finance teams to ensure all impacts of change and variances are accurately reported in P&L forecast.
• Understand, monitor and support the management of all contractual commercial triggers.
•  Manage Indexation & Service Credits process.

How does the role add value?

• Develop and maintain positive, collaborative relationships with the customer and sales teams to drive profitability, growth, renewals and customer advocacy.

What you’ll need

• Demonstrable commercial expertise of global services (ideally Managed Services)
• Proven track record of work experience in a challenging commercial environment.
• Effective communications skills at all levels.
• Highly skilled in decision-making and negotiation.
• Good Analytical skills.
• Demonstrable experience of management in an international, multi-cultural environment.

Additional Comments:

• We are ideally seeking a fluent German Speaker
• There will be a requirement of travel to Europe (Germany), likely to be once a month for internal meetings and with the client.
• We would consider applications from the UK, Germany, France, Belgium or Hungary (however German Language and eligibility to work on these countries are a pre-requisite)

Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.

However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.

That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.

We are still looking forward to getting to know you!

About us

Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?
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