IT Asset & Configuration Management (ITAM) Manager

 Location: UK - Hatfield, UK - Milton Keynes, UK - Nottingham | Job-ID: 216712 | Contract type: Standard | Business Unit: Information Technology

Life on the team

• Location: Hybrid role - Hatfield, Milton Keynes, Nottingham

You’ll be part of a growing IT Operations team where accurate asset data underpins effective decision-making, compliance, and cost control. Working closely with technical teams, service management, and key stakeholders, you’ll help ensure IT assets are well managed, visible, and delivering value throughout their lifecycle. The team values collaboration, continuous improvement, and attention to detail.

What you'll do

• Track and manage the full lifecycle of IT assets, including hardware, software, VMs, and cloud services
• Maintain accurate asset and configuration data within the CMDB
• Perform asset tracking, inventory checks, and compliance reviews
• Produce regular reports on asset utilisation, cost, and compliance
• Identify and support cost-saving and efficiency improvement opportunities
• Assist stakeholders with asset-related queries and support requests
• Support internal and external audits and compliance activities
• Assist with testing of ITAM tooling integrations and CMDB-related processes

What you'll need

• Ability to obtain or hold UK Government Security Clearance
• 2+ years’ experience in IT Asset Management or a related role
• Experience with ITSM / asset management tools (e.g. ServiceNow, ManageEngine, Remedy)
• Good understanding of IT asset lifecycle management and inventory best practices
• Awareness of software licensing models (e.g. Microsoft, Adobe, Oracle)
• Strong analytical and reporting skills
• Advanced Excel skills; Power BI experience desirable
• Excellent communication skills and strong attention to detail
• Desirable: Managed service experience, exposure to process improvement, ITIL/CMDB knowledge, and relevant certifications (ITIL 4, ServiceNow).

This role is ideal for someone looking to develop their ITAM expertise in a structured, supportive environment while making a tangible impact on compliance, cost control, and operational efficiency.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

Our business may be about technology, but first of all it’s about people

With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!