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Customer Information Assurance Security Manager

Job-ID: 120481 | Contract type: Standard | Business Unit: Inhouse IT


Hybrid - UK Location Flexible 

Computacenter is the leading independent provider of IT infrastructure services, enabling users and their businesses. Our owner-managed business has a family feel and is as much about people as it is about technology. We get to know our customers, so we can respond to their needs – join us as a Customer Information Security Manager and we’ll get to know you as a person, not just an employee, so we can understand your interests and ambitions.

Our Group Information Assurance function is responsible for the security management of Computacenter’s information assets and those of our Managed Service customers.

Our mission statement is: To facilitate the identification and operation of all applicable requirements to security compliance, safeguarding valued and valuable information. We work in collaboration with the business to achieve strategic objectives by driving the adoption of best practice methodologies, whilst focusing on continual improvement to enhance our customer experience.

Continued growth means we are again looking to add to our team of Information Security specialists.

You will provide a single point of contact for all aspects of operational security for internal and external stakeholders; develop Computacenter’s understanding of operational security; facilitate the achievement of customer requirements for information security by providing fit for purpose services & solutions including those provided by Computacenter partners & subsidiaries; develop appropriate & effective operational security service lines and all the related information collateral to drive opportunities with customers into live service delivery.


What you’ll be doing?

You’ll be working as part of a friendly Group Information Assurance team, working as a Customer Information Security Lead you will be supporting the engagement models and processes within the information security management department, prioritising and controlling initiation and process of work within your time, along with - 


  • Continually review the security management processes in your area and seek to improve within the group function
  • Drive the liaison with the wider internal delivery units to ensure that information security principles are progressively embedded in day-to-day operation
  • Provide expertise to colleagues and customers in Information Security and other IT functions on matters such as applicable policies, standards, procedures and guidelines, efficient use of tools and technologies
  • Chair security working group meetings, advising customer and ISP’s of security risk and current security posture
  • Utilise knowledge of the customer and Computacenter’s own service catalogue, to offer additional services and add value where possible, liaising with the pre-sales community where necessary
  • Provide support to security managers, customer stakeholders and internal delivery units in any escalations or security incidents
  • Effectively manage a professional team of customer facing security managers
  • Manage staff performance identifying training and development plans in line with departmental objectives
  • Conduct recruitment and selection activities using existing HR processes and preferred suppliers
  • Oversea the effective management of overall skills and capability mix in the team to meet business requirements
  • Additionally you will review requirements coming in from customer requests relating to Information Security capability for delivery of Managed Services and continually evaluate against what we are delivering today, offering guidance and advice on improvements.


What you’ll bring 



  • Experience of working with Information Security Management Systems and information security governance
  • Information Security generalist: understanding of information security frameworks and standards such as ISO27001/2, PCI DSS, etc. and their application in diverse environments, experience in the application of the design of solutions for security operations from a people, process and technology perspective
  • Experience in working within large, complex client organisations 
  • People management and line management experience, managing resources effectively
  • Experienced in Key client and stakeholder engagement, ensuring stakeholder buy in
  • Ability to drive adoption of strategic initiatives and implement change
  • Experience in improving and streamlining business processes and procedures
  • Be a champion in ensuring delivery of services to an exceptional standard
  • Can interpret technical information and be able to relay this in an understandable manner
  • Knowledge of ITIL Foundation or ISO20000
  • Knowledge of legislative & regulatory requirements including GDPR and PCI-DSS
  • Willingness to self-development of own knowledge according to market, customer and CC requirements
  • Ability to attain relevant security clearance
  • Outstanding written and spoken communicative abilities; presentation and moderation skills; professional and convincing manner of appearance and expression; clear, targeted communication (verbal and written)
  • Good decision-making skills. Influence and persuasion skills
  • High degree of independence, organisational skills and time management


Why should you join the Group Information Assurance function?

Computacenter is growing and we are seeing a lot of investment in our team, giving you the chance to really make a mark and make this role your own. Not only that but you will have the chance to continuously develop your security knowledge with us. You will be involved in so many business projects whilst working with passionate Cyber Security Professionals. If you are looking for a team that offers development and flexibility look no further and apply today. 



Do you have any questions? Then feel free to contact ANNETTE.MARSHALL@COMPUTACENTER.COM!

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