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Commercial Manager

Location: UK - Hatfield, Germany - Berlin, UK - London, France - Roissy, UK - Birmingham, UK - Cardiff, UK - Edinburgh, UK - Manchester, UK - Milton Keynes (old), UK - Nottingham, UK - Reading, Belgium - Zaventem, Hungary - Budapest, Spain - Barcelona, UK - Aberdeen, UK - Belfast, UK - Bristol, UK - Gatwick, UK - Leeds, UK - Liverpool, UK - Romford, UK - Sheffield, UK - Warrington | Job-ID: 52144 | Contract type: Standard | Business Unit: IT Service Delivery/Managed Services


Commercial Manager

Competitive Salary + Benefits

UK Wide 


Computacenter our looking for their next Commercial Manager. Within this role you will own the commercial relationship with our customers, negotiate changes with the customers and manage the commercial change process. In addition to this, you will work efficiently with the accounts team to agree to appropriate margins and pricing. Furthermore, you will drive commercial behaviours and thinking across Service Management. By succeeding in this role, you will develop and maintain positive, collaborative relationships with the customer and sales teams to drive profitability, growth, renewals, and customer advocacy



  • Owns the end-to-end commercial process with the customer
  • Drives profitability and growth through effective customer negotiations and ISP cost management
  • Manages (or delegates the management of) the customer billing & PO processes
  • Manages the commercial change process to ensure all cost and revenue changes are documented and approved
  • Collaborates with the Int. Commercial Manager & finance teams to ensure all impacts of change and variances are accurately reported in P&L forecast
  • Understands, monitors, and supports the management of all contractual commercial triggers
  • Manage Indexation & Service Credits process


Skills and Knowledge Needed:

  • Demonstrable commercial expertise of global services
  • Proven track record of work experience in a challenging commercial environment
  • Effective communications skills at all levels
  • Highly skilled in decision-making and negotiation
  • Good Analytical skills
  • Demonstrable experience of management in an international, multi-cultural environment
  • Fluent in French or German is desirable


Computacenter is an equal opportunity employer and welcomes diversity, so if this role is for you click apply now!



Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.


However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.


That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.


We are still looking forward to getting to know you!


About us

Computacenter is a leading independent provider of IT infrastructure services, with about 16,000 employees worldwide and a global revenue of £5.05 billion (2019). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.


We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.


Interested in joining a company with a strong sense of community?


We’re growing. We’re hiring. We encourage. We empower. We support.

Apply now »